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Testing the app at the moment. 5 Stars to the prompt Customer support. Nice interface for loyalty points function. Learning the functions at the moment.
Asked if they could reduce to the size of the loyalty widget for better visibility on my mobile phone. They said it's not possible. I don't believe that at all. Anything in a website can have the size changed. They don't want to help me for unknown reasons.
Now insisting I get on the phone with them. Refusing to discuss over email. Very unprofessional. Now have to report them to Shopify and figure out how to remove the app that is fully imbedded in my website.
It seems like a great app. Just added it to my store, hoping it will increase conversions and provide a great experience for my customers
We just started with Aitrillion. A few problems were handled very professionally and quickly. Programs work well and we are looking forward to a good future with Aitrillion. Keep up the good work. Regards Ken @ Insect Sales.com
Thank you for the review. Team AiTrillion is humbled and grateful.
I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help.
Thank you so much for the review! We really appreciate it. 💖
After trying several solutions that most of them are very well known I was lucky to get a recommendation from a dear friend to try AITrillion. As the app has many features it seemed overwhelming to me, but thanks to their awesome onboarding team I could have a quick and smooth transfer and saved a lot of money by activating all features. Being 1 app with several features with 1 code helped me reducing the number of apps I used to have which saved me not only money but a lot of codes that were slowing down my page load speed. Fantastic solution
Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 😍 🙏
I would highly recommend this app. It is simply to enroll customers at POS. The support team is fantastic when we have run into problems or had questions. They are very responsive.
Thank you for your recommendation! We're thrilled to hear that our app has simplified customer enrollment at POS for you. Our support team is dedicated to providing excellent assistance, and we're glad to know that you've found them responsive and helpful. If you ever need further support or have questions, don't hesitate to reach out. Your satisfaction is our priority! 🙌🌟
The team has been amazingly helpful. Am very new to the app and was looking for a solution to my problem and the team manage to suggest a better alternative
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
There are SO MANY features available that I'm still finding new ones but the reason why I'm writing this review is the customer service. I don't know if they have 24/7 availability or what but every time I've asked a question, day or night, I have NEVER gotten an automated response. With a couple minutes, a real live person comes on to help me with my problem.
I was looking for an app that I could do loyalty rewards and referrals but this does so much more and for CHEAPER than everyone else. I can see using this permanently.
Please give them a try!
RISHAV provided me with the best service, very quickly, and fixed the issue I was having in no time flat! Thank you support team!
We're delighted to hear that Rishav provided you with exceptional service and quickly resolved your issue! Our support team takes pride in delivering top-notch assistance. Thank you for your kind words, and please don't hesitate to reach out if you need any more help in the future!