Track by Alaiko , 4 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
29 de novembro de 2023

I highly recommend this app for enhancing customer experience through proactive status emails and simultaneous reduction of support tickets. It effectively lowered our support volume, enabling us to craft superior customer journeys. Our clients now embrace our brand more warmly, making it a valuable addition to our comprehensive fulfillment services. It operates seamlessly and is overseen by an excellent team, promptly addressing inquiries and aiding in the setup process from beginning to end.

InnoNature
Alemanha
10 months usando a aplicação
8 de agosto de 2023

Was looking for a solution that works both in the EU (DHL, UPS) and US (Amazon, USPS, UPS) and is affordable while working well with Klaviyo. This tool is great and support is very responsive. Highly recommend the App to anyone who is looking to improve the customer experience with pro-active status emails and reducing customer support tickets at the same time.

Josephinenhütte
Alemanha
6 months usando a aplicação
2 de janeiro de 2023

Where is my package - Track by Alaiko. This tool helped us to significantly reduce our support volume and allowed us to create even better customer journeys for our clients. Our customers are now more receptive to our brand and it's been a great addition to our holistic fulfillment service offering. If you're looking to own your shipping communication and provide your customers with a transparent and personalized shipping experience, I highly recommend Track by Alaiko. Enis Ayari

Bumpli
Alemanha
4 months usando a aplicação
9 de janeiro de 2023

Works flawlessly and is managed by a great team who are quick to answer any questions and help with the set-up from start to finish!

dais
Alemanha
2 months usando a aplicação