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I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app.
But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer.
I would stay away from this app. It works ok, but if ...
It's unfortunate we spent time working on a custom script to import the CSV data in the format that this store sent us.
We notified them that it was a success and we had ...
No news from customer service despite numerous reminders. No email confirming that our request has been processed, and above all, no response. We changed the theme, and I can't implement the app in this new theme. It's probably simple, but I can't find the solution. These people clearly don't need money. So, we'll get another app...
Système said 25 days we get the app. It's not true.
We change ...
terrible, giving bugs on my website!! please do not use this. it is also not performing well, i clicked installed and it does not show on my product pages. i have been paying for nothing.
Non-existent support. The app worked fine for many months, but when we moved to a new theme, auto-install did not work. Contacted support 4x over period of three weeks with request for help with reinstallation, no answer whatsoever. Now have to move to different app and lose all existing sign-ups. WASTE OF TIME AND MONEY -- AVOID.
Thank you for your review. We apologize that, like dinosaurs, our customer service was non-existent. However, unlike dinosaurs, we have made changes to our customer service ...
customer service 0 no response whatsoever waited for two weeks for them to respond and help us with installation process but pointless after dozens of emails we've sent. I gave up and uninstalled the app.
Thank you for your review, we are sorry that customer service did not reply to you in a timely manner. We have made changes to our customer service and hope you will give us ...
Seriously bad support - removed app had been using for months but they didn't even bother providing support.
Thank you for voicing your concerns. We truly apologize for the low down, no good, awful, horrible support our customer service gave you, or lack of. However, we have made ...
We clicked the auto install option and it's resulted in the following error appearing on every product page "'Liquid error (product-from line 121): Could not find asset snippets/da-restock.liquid". We've been trying for hours to get in touch with support but haven't heard anything. This is really damaging our site!
I emailed Saturday due to the restock email box not showing up on my product pages. It's now Thursday and still no response. I've found another app to try and have given up on getting support for my issue.
App works good, but have been trying to make contact with the technical team since one week and no answer...
While we liked this app the best out of all of them, we chose to not move forward and go with another company, more expensive who was able to provide support.
The app specifically says to contact them if we need assistance installing, which is what I did but were unsuccessful at getting any help (the developer didnt even accept the Shopify invite we sent her to access our themes per her request). ...