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Algolia is a great product and we are very happy with it. This has drastically improved our search and merch experience through AI recommendations and other automations.
The platform is always evolving and we can't wait to see the new features.
The Algolia app works well with Shopify. It does not provide a frontend framework though so this is something your developer team will need to implement with Algolia.
Also their support and CSM are very responsive and we have always been able to find commercial and technical solutions.
I recommend Algolia 100% - When launched our online store we used different apps for product discovery functionalities, it was always complex and the results obtained never made sense.
Algolia's app is the best in the market, truly using AI and data smartly and easily, plus continuously evolving and developing new features and always getting excellent support from their team from a technical but also commercial perspective.
We’re grateful for your review and thank you for sharing your experience with others!
Very easy to setup, just a few button clicks. The Search result page was easy to customise and I could easily blend it to look like my website. From no search ability to a great search functionality in matter of minutes - that's what I loved about it.
Great search results as expected and I also tried their new NeuralSearch product which enables me to support multi-language semantic search in less than an hour. Very Exciting.
Thank you for sharing your experience!
Would 100% recommend Algolia to other enterprise level users - the tool has everything you need to make a success of your search strategy and a team with the expertise to help too. We've worked with Algolia for 1.5 years now and our search experience is definitely the best it's been, with a marked improvement from our previous partner.
Thank you for taking the time to share your feedback with us. We truly appreciate it!
I have worked on Algolia implementations for other software stacks, and I can tell that the integration with Shopify facilitates a lot of work that you would need to do if you need to build this integration from scratch.
This App doesn't provide out of box functionalities for design, etc. so it might need some adjustment and customisations to fit your needs in terms of design.
That said, the most valuable thing this App provides is the access to first in class e-commerce technology for Search & Discovery without doing a lot of work.
Thank you for your thoughtful review. It means a lot to us!
We have several stores we manage and were having issues with search and filtering. Algolia has been an amazing tool for our team presenting results quickly, giving us more control over the results that are returned and providing us with great support.
Overall a great app integration between Algolia and Shopify, it really is a game changer in terms of speed compared to our previous app, the support team is very helpful in solving our problems also.
Thank you for your review! We are glad you're enjoying the speed of our app and our support team is always happy to support you!
Smooth integration and good support from Algolia team for setting up the right indexes that boost response time of search
Thanks for sharing your experience with us!
Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.
Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.
Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.
Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.
So long story short, can't get the basic app configured, 0 support.
Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you have a moment, please reply so we can help resolve the issue and ensure you're fully set up.