レビュー (43)

総合評価
4
評価レベルごとの件数
  • 評価の72%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の5%は2つ星です
  • 評価の21%は1つ星です
2024年10月10日

No support at all!!

PartsHouse
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年6月14日

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

Premier Lacrosse League Shop
アメリカ合衆国
アプリの使用期間:2年以上
Algoliaが返信しました 2024年8月5日

Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.

2024年5月29日

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.

Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.

So long story short, can't get the basic app configured, 0 ...

Dhi Ferrari | Cakes
ニュージーランド
アプリの使用期間:5日
Algoliaが返信しました 2024年6月6日

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you ...

2024年4月29日

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

Vape 360 Uk
イギリス
アプリの使用期間:約9時間
Algoliaが返信しました 2024年5月2日

Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help.

We've ...

編集日:2018年10月30日

Let me save everyone some time, money, and frustration and give you a summary of what to expect with this app.

The app itself works pretty good, but the company behind it is extremely suspect.

For the past 9 months we have had this app in place with their premium/unlimited plan. It cost us $65 per month every month like clockwork. Starting in August-September, all of the sudden our bill went up ...

PEScience
アメリカ合衆国
アプリの使用期間:3年以上
2022年6月7日

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE

Adornmonde
アメリカ合衆国
アプリの使用期間:約2年
2022年5月31日

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We ...

Forthglade
イギリス
アプリの使用期間:10ヶ月
2020年11月6日

Not a lot of helt getting started. I think it is quite complicated, so you need specialist to set everything up!

Snedkerværktøj
デンマーク
アプリの使用期間:約2ヶ月
2023年3月31日

It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.

Việt Music
ベトナム
アプリの使用期間:7日