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Smooth integration and good support from Algolia team for setting up the right indexes that boost response time of search
Thanks for sharing your experience with us!
Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.
Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.
Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.
Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.
So long story short, can't get the basic app configured, 0 support.
Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you have a moment, please reply so we can help resolve the issue and ensure you're fully set up.
Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.
Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help.
We've also launched a new quick start video this week to simplify setup: https://academy.algolia.com/guides/96331898-0715-11ef-9b8d-02cd6c51e67b/tasks/38f8aa3e-063a-11ef-a872-06ed93d039b7.
Additionally, today's update includes a fix that might specifically aid with setting up on your theme. We’re committed to enhancing your experience with our app. Please contact our support team for further assistance. Thanks again.
Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages
- Best search solution of the world (i tested a lot of them).
- Search is really fast!
- Amazing customer support
Algolia is going to be the next big thing.
Best app ever as search tool! We love you Algolia <3
We use Algolia to filter and render collections, product recommendations and search. It is really fast and reliable. Highly recommended
Incredibly fast, reliable and flexible search
Glad to hear it is working well for you!
Very good app with ultra fast search. Helmetdon.in is now live with Algolia search thanks to excellent support from Algolia team.