Avaliações (43)

Avaliação geral
4
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 21% das classificações são de 1 estrelas
10 de outubro de 2024

No support at all!!

PartsHouse
Estados Unidos
3 months usando a aplicação
14 de junho de 2024

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

Premier Lacrosse League Shop
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Algolia 5 de agosto de 2024

Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.

29 de maio de 2024

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.

Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.

So long story short, can't get the basic app configured, 0 support.

Dhi Ferrari | Cakes
Nova Zelândia
5 days usando a aplicação
Questão respondida por Algolia 6 de junho de 2024

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you have a moment, please reply so we can help resolve the issue and ensure you're fully set up.

1 de março de 2024

Algolia has been a great investment in helping us aggregate search records across different WordPress and Shopify environments. Their support has been invaluable -- from presales to post-launch questions. The product itself works great and tying into the API to customize our results pages was very straightforward. We highly recommend Algolia.

Floret Flower Farm
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Algolia 2 de maio de 2024

Thank you for the feedback!

22 de fevereiro de 2024

I've used Algolia for a few years now, originally with the full API integration, and now with the Shopify app and I've been really impressed with both.

Investment in the set-up and configuration is definitely worth the output - it's such a powerful tool. Algolia's re-ranking in our collection pages and search results improved our click throughs and conversion enough to quickly pay for the license.

I know this because of the ability to A/B test in the tool, coupled with visible and detailed analytics.

Would definitely recommend.

Veynd
Estados Unidos
6 months usando a aplicação
Questão respondida por Algolia 2 de maio de 2024

Appreciate your support!

29 de abril de 2024

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

Vape 360 Uk
Reino Unido
About 9 hours usando a aplicação
Questão respondida por Algolia 2 de maio de 2024

Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help.

We've also launched a new quick start video this week to simplify setup: https://academy.algolia.com/guides/96331898-0715-11ef-9b8d-02cd6c51e67b/tasks/38f8aa3e-063a-11ef-a872-06ed93d039b7.

Additionally, today's update includes a fix that might specifically aid with setting up on your theme. We’re committed to enhancing your experience with our app. Please contact our support team for further assistance. Thanks again.

24 de fevereiro de 2024

Incredibly fast, reliable and flexible search

Roger Ximenez: Bespoke Belts and Leather Accessories
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Algolia 2 de maio de 2024

Glad to hear it is working well for you!

15 de fevereiro de 2017

Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages

Parispousse
França
Almost 4 years usando a aplicação
15 de fevereiro de 2017

- Best search solution of the world (i tested a lot of them).
- Search is really fast!
- Amazing customer support

Algolia is going to be the next big thing.

Aqualoop
França
About 3 years usando a aplicação
25 de maio de 2018

Best app ever as search tool! We love you Algolia <3

Test 7371
França
Almost 3 years usando a aplicação