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Very overpriced for our needs. Post-sales customer support is slow. The tool itself is pretty quick and slick (once setup, however you will need a professional developer to install it, certainly not a plug-and-play setup. Online documentation and knowledgbase is very technical. Support just send you links to the knowledgebase each time). We have been oversold a package for which we didn't come close to using the quota. Would only recommend for enterprise-level websites.
Search is the most important feature on our online store with 15k+ products. And Algolia is the perfect solution for us. The indexing process works very well, and the Algolia dashboard gives us tons of features. We used InstantSearch.js to implement a custom search user experience.
This Algolia integration was easy to implement and provided a much better result that out of the box search. We've also been able to adjust the ranking and disable typo-tolerance for a few unique strings to better suit our needs.
It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.
Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store.
Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages
A few early hiccups, but the developer fixed them. Everything works great! Great communications with the developer.
Best app ever as search tool! We love you Algolia <3
Excellent search tool, would recommend to anyone.
No support at all!!