Avaliações (43)

Avaliação geral
4
Pontuação por nível de classificação
  • 72% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 5% das classificações são de 2 estrelas
  • 21% das classificações são de 1 estrelas
10 de outubro de 2024

No support at all!!

PartsHouse
Estados Unidos
3 meses usando a aplicação
14 de junho de 2024

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

Premier Lacrosse League Shop
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Algolia 5 de agosto de 2024

Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.

29 de maio de 2024

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.

Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.

So long story short, can't get the basic app configured, 0 ...

Dhi Ferrari | Cakes
Nova Zelândia
5 dias usando a aplicação
Questão respondida por Algolia 6 de junho de 2024

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you ...

29 de abril de 2024

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

Vape 360 Uk
Reino Unido
Aproximadamente 9 horas usando a aplicação
Questão respondida por Algolia 2 de maio de 2024

Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help.

We've ...

Editado a 30 de outubro de 2018

Let me save everyone some time, money, and frustration and give you a summary of what to expect with this app.

The app itself works pretty good, but the company behind it is extremely suspect.

For the past 9 months we have had this app in place with their premium/unlimited plan. It cost us $65 per month every month like clockwork. Starting in August-September, all of the sudden our bill went up ...

PEScience
Estados Unidos
Mais de 3 anos usando a aplicação
7 de junho de 2022

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE

Adornmonde
Estados Unidos
Aproximadamente 2 anos usando a aplicação
31 de maio de 2022

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We ...

Forthglade
Reino Unido
10 meses usando a aplicação
6 de novembro de 2020

Not a lot of helt getting started. I think it is quite complicated, so you need specialist to set everything up!

Snedkerværktøj
Dinamarca
Aproximadamente 2 meses usando a aplicação
31 de março de 2023

It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.

Việt Music
Vietname
7 dias usando a aplicação