Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
16 febbraio 2024

Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.

P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.

InterCyprus
Cipro
4 giorni di utilizzo dell’app
FireApps ha risposto 19 febbraio 2024

Dear Customer,

We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.

Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.

We hope to receive a response from you so that we can provide you with the assistance you need.

Thank you for your trust and we wish you all the best!

Sincerely,
The Zopi Support team.

25 gennaio 2024

Rocy is a great help! Fast response time and got my issues resolved extremely fast!

Velustrious
Stati Uniti
Circa 2 mesi di utilizzo dell’app
15 febbraio 2024

Very friendly and attentive support. My problem was addressed immediately and suggestions for improvement were gratefully accepted. I'm very satisfied. Thank you dear zopi team.
Best regards

Mon frere
Germania
5 giorni di utilizzo dell’app
19 aprile 2024

Great service and fixed my issue!

My Store
Stati Uniti
7 giorni di utilizzo dell’app
17 gennaio 2024

the customer service is awesome on this app and every thing is simple i really recommend this app

My Store
Stati Uniti
29 giorni di utilizzo dell’app
6 febbraio 2024

scarlett is awesome and helped me with all my questions!! :)

Your Local Mall :)
Stati Uniti
Circa un mese di utilizzo dell’app
28 dicembre 2023

I'm using it from a week so it's still early but i can say that their product is smooth and easy to use + really great customer support. Keep going

My Store
Regno Unito
2 mesi di utilizzo dell’app
25 dicembre 2023

her name is rocy she's the best at what she's doing she helped me find products that i was looking for and her communication skills was on point all what i have to say is my God bless you forever

My Store
Stati Uniti
4 mesi di utilizzo dell’app
17 gennaio 2024

I had a little problem with my order, and I was supported by Rocy and it was very kind and helpful.

Amaterasu Jewellery
Portogallo
16 giorni di utilizzo dell’app
25 aprile 2024

Great support system. Thanks to Scarlett for the assistance

Havensget Shop
Nigeria
27 giorni di utilizzo dell’app