Zopi ‑ AliExpress Dropshipping , 2,226件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年4月9日

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.

Beautiful Stranger 2020
オーストラリア
アプリの使用期間:7ヶ月
2024年3月31日

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Ocean Rafts
オーストラリア
アプリの使用期間:5ヶ月
編集日:2024年5月1日

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness

Beauty on Locke
アメリカ合衆国
アプリの使用期間:約2ヶ月
FireAppsが返信しました 2024年4月23日

Dear Andrew,

We hope this message finds you well.

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.

Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.

Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.

Thank you once again for your trust and support. We look forward to serving you better with each update.

Warm regards,

The Zopi Support Team

2024年3月25日

Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.

J. Ashley Goods
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年4月7日

I would definitely recommend this app, the support is almost immediate and the person who assisted me helped me to the very last step. They even went as far as to find alternative suppliers for me when I could not find my own. I am really appreciate this.

Gift Boutique
ベルギー
アプリの使用期間:4ヶ月
2024年4月19日

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Connect Teck
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年4月5日

Zopi has been a game-changer for my dropshipping business. The user interface is super intuitive, making it easy to find and import products. Plus, their customer support is top-notch! When I have questions about order fulfillment, or anything, the live chat team responded quickly and walked me through the solution in no time. Highly recommend!

Sonic Bark
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年3月19日

I want to give a HUGE shout out to Rocy from Zopi. Had it not been for this kind and very patient representative, my first order would still be sitting in a digital limbo. As a new store owner, I had some questions and concerns and Rocy made sure to explain every single detail and process in detail with screenshots and everything, ensuring that I understood it all. We did a few walk throughs and I was good to go. Thanks Zopi for having very professional and knowledgeable customer service reps!

My Companion Pet Company
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年4月15日

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

Eboniz Rose
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年3月19日

Today i found myself need some help. I got in contact with support and right away the problem was fixed without lifting a finger. I highly recommend Zopi for you business.

King Queens e-commerce
アメリカ合衆国
アプリの使用期間:3ヶ月