Zopi ‑ AliExpress Dropshipping

I had some trouble but Lewis from support helped me a lot through out this process.

Thank you alot Rocy for helping me with my order and its now complete and you responded fast to my request Thank you

Amazing customer service, lewis is a life saver

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

Rocy was very helpful in the customer chat. Answered all of my questions in a timely manner. Sent me really good product recommendations for my new store.

Very kind and fast atention, Violeta resolved my problem in less than 10 minuts. 5 stars!

I just place my first order through Zopi, but I was having a hard time placing the order due to an error message. I sent Clara a message, and she was so helpful! I really appreciate the help! Thanks again!

It is wonderful to work with one of Zopi support team. They are good at what they are doing

Scarlet provided amazing customer service, answered all my questions and if I struggled to understand she always found another way to explain it and show pictures to help me better understand. She showed lots of patience with me. thanks scarlet

no works, you cant process bundle and cant ask for refund