Zopi ‑ AliExpress Dropshipping

Zopi it's a good service and definitely works! the support team is amazing.

Vivian was super useful provided me tons of good information and literally guided me through important processes. Again the support team is superb.

Clara had helped me get through all the steps where I didn't know what to do with my very first order from a customer from Australia. I didn't know that Temu doesn't ship items there and was lost how to remap the product.
Clara helped me step by step, with all the screenshots and typing to connect with me. I was super impress with her service. Thank you Clara and her team! Welldone!

her name is rocy she's the best at what she's doing she helped me find products that i was looking for and her communication skills was on point all what i have to say is my God bless you forever

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

The app itself is decent for AliExpress dropshipping. There can definitely be improvements and features that would streamline the order fulfillment process. All in all, it does make the process easier.

Customer service is always a huge help when having questions or running into issues. 5 stars there for sure.

To be honest I wasn't sure about this app. I had tried a few apps before and couldn't get the sourcing and fulfillment correct. I will say this app seems to work so far. I believe I will be staying with them. Mainly because of the support I received from their customer service agent (Pauline). It is not often that you come across customer service reps who go above and beyond to help you. When I come across exceptional customer service I stay there. The fact that I am writing a review should speak for itself. This is probably the 4th review I have ever written in my life and I'm 36. It takes alot for me to actually want to write a review. I would like to say thank you again Pauline.

Quiero expresar mi más sincero agradecimiento a Ross por su excepcional servicio al cliente en Shopify. Desde el primer momento, Ross fue increíblemente atento y profesional, abordando todas mis inquietudes con rapidez y eficiencia. Su conocimiento profundo de la plataforma y su habilidad para resolver problemas de manera efectiva hicieron que mi experiencia fuera mucho más sencilla y agradable.

Ross no solo solucionó mi problema, sino que también me brindó consejos útiles para optimizar el uso de Shopify, demostrando un verdadero compromiso con la satisfacción del cliente. Es evidente que Ross posee las cualidades y habilidades necesarias para desempeñar un papel de liderazgo en su equipo.

Estoy seguro de que un ascenso para Ross no solo beneficiará a su carrera, sino también al servicio al cliente de Shopify en general. ¡Gracias, Ross, por tu dedicación y excelente trabajo!

Scarlet: Thank You very much! because this process of November 2023 was for me difficult , i staying in stress for the problem for cancel or not cancel , but today . I feel great , I given 5 to Scarlet!

Ross was amazing today! Resourceful information was provided and product knowledge is is commendable

Very nice chat support from Online Team