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Waited for more than 5 hours for recieving the verification mail.. and contacted the help team many times with no reply
Hi! This is Ryth from the Ali Orders team.
Thank you for submitting a review for our app, and sorry for the unwanted experience.
Here at Ali Orders we always try our best to ...
I tried to be patient because this app has potential.
Common and frequent problems:
- Product import issues: some import with $0 pricing, have fun with the clients buying one item for $20 and 47 other items for $0.
- App doesn't update Shopify with tracking numbers automatically. Have fun with 500% more emails from clients asking for an update on tracking information.
- Some orders are ...
Unfortunately, the product cannot be transferred from the category page of the application. I have not been able to transfer products for more than 1 week
Hi CHILMI,
Here's Brian and we sincerely apologize for the inconvenience caused.
First of all, we're so sorry for late response. Secondly, the error when pushing your ...
Can not set up shipping. The customer receieving mistakes during check out
Hi Anthony!
Thank you for submitting a review of our app! We value your feedback and want to address your concerns.
We understand that you received a notification on Shopify ...
Can't actually add products to store without overpaying. Free plan is useless
Hi! Thank you for your review!
We appreciate your feedback on our Free subscription plan. We understand that it may not be the right fit for everyone, but we believe that it ...
Customer service would not refund anything. saying there policy restricts it. only had the app for 3 hours and there are no UPC or GTIN information provided to attach to platforms. no products purchased or sold.
I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the ...
i have subscribe to one year basic plan i have incidentally uninstall the application
and after few weeks when i am tried to install they are again demand to approve basic plan for one year be careful it is fraud application
Evidence
Current billing cycle: Jul 20, 2023-Aug 19, 2023
Apps
(2 items)
$145.29
Ali Orders
$139.30
Basic: 2023-07-27 - 2024-07-27
Hello Adeel,
Thanks for submitting a review for Ali Orders. My apologies for any inconvenience that you've experienced. However, please let me explain.
The reason the app ...
Why they do something like this waste my time... filling all the Products and then the don't really are placed.. ali orders Support move your ass and make it work like oberlo, if you give this service then make it good.
So I decided to mix it up with some of my stores from Oberlo. It has been a nightmare. When I place my orders from Ali Express the orders do not auto-populate and I am forced to enter order numbers manually. The customer service reps are clueless and keep giving me the wrong answers. The app is decent but it is just little issues here and there. I have to slow my orders down because I cannot ...
Hi Eddy,
I'm Johnson from FireApps Customer Support team, and I am very sorry for any inconvenience may have caused to you.
Actually I've followed up on your ticket 3 times ...