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The app has potential, but there are several issues. The German translation is often poor and confusing, making it difficult to use. Additionally, the error messages are vague and unhelpful. Another downside is that the settings keep resetting themselves, which is very frustrating. I hope for improvements!
Dear Stein.Kunst.Werk.,
Thank you for your feedback. We understand your concerns and apologize for any inconvenience this may have caused.
We've sent you an email to gather more information about the issues you mentioned. This will help us investigate further and find the best way to assist you. We look forward to hearing from you soon.
If you have any other questions, please feel free to reach out.
Lee Ly
Customer Service Team
scarlet was very helpful and amazing
as far as for the 3 stars i havent had a chance to use it yet this will be my first order
Minn from Zopi assisted me with a query and resolved it in easy to understand step-by-step manner. Thank you Minn for the much needed support.
Three stars coz i only received £54 of the £80 you took from my account.
Hi Elisa!
Firstly, we're so sorry for the unwanted experience that happened to you.
One of our agents has reached out to you to clarify and update the information about your current concern with the app and we're waiting for your response.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Best regards,
The Zopi Support team.
Everything’s nice and easy and simple but the search platform sucks balls there is no categories just a search bar
just coming
Incorrect search keywords
I am using the app for drop shipping. I like the old oberlo better, easier to use. The customer service rep was Wonderful!! Thank you Daisy!
App has glitches...but david from support was very helpfull... app didnt want to place orders at all .
I dont really understand why i have to import goods from Ali order when i have already aliexpress dropshipping
Hi Henry,
I'm Raymond from FireApps Customer Support Team, and thanks for your feedback.
Ali Orders will save you time and effort, make your dropshipping business more efficient to scale bigger than ever before. It help dropshippers import products easily from AliExpress to their drop shipping store and fulfill orders automatically with just a few clicks.
Furthermore, Ali Orders will help your drop shipping with ease
- 1-Click to import products from AliExpress with ePacket filter.
- Built-in product info editor: edit title, price, tags, category, images and more.
- Add product variants to your current store and link them up instantly.
- Auto-update price & stock with advanced pricing rules.
I hope above statements can answer your wondering.
If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Regards,
Raymond