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Roci helpt me very wel
Very good support. The app is pretty unituitive sometimes
Just started this recently and so far so good. I had an issue(user error) with shipping my first time and Azalea helped me to get everything straightened out. Now I will be running smoothly!
customer service is top notch :)
SCAMMERS WAS ON FREE TRIAL, UNINSTALLED ABOUT 10 MINUTES LATER AS DIDNT LIKE THE APP AND WAS CHARGED £19.99 OUT OF MY ACCOUNT.
Dear GSG Supplies,
Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered.
We understand your frustration regarding the subscription charge. Regarding our pricing plans, please note that the Starter plan you used does not include a free trial.
Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated.
To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process.
We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us.
Best regards,
The Zopi Support Team
I love the products are high quality, the prices are good and specially the customer service, I have talked with Lana one of their customer service, she guide me very nicely and solved all my problems...Thank you Lana.
Great app for droppshipping
Alice really helped me
Zopi Dropshipping has been fantastic The platform is easy to use, the product quality is excellent and the customer support is amazing always quick and helpful. Highly recommended for anyone looking to streamline their dropshipping business
Today Ross helped me get my account back on track. I did a chat last night with someone else and they weren’t able to get the issue resolved but Ross stepped in and saved the day and got my account back online.
I have had good experiences especially with customer care. Ross today helped me promptly and was very polite.