Recensies (2.280)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
9 april 2024

fijne en snelle uitleg door Ross, bedankt!

BIIEB
Nederland
Ongeveer 2 maanden gebruiken de app
25 oktober 2023

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

Peculiar Patch Rug Co.
Verenigde Staten
3 maanden gebruiken de app
1 februari 2024

Assistance rapide et efficace de la part de Pauline, merci!

Ma boutique
Frankrijk
2 maanden gebruiken de app
9 februari 2024

wirklich toller und schneller support. Man wartet keine 5 min um direkt mit einem direkten kontakt zu erhalten wenn man dringend Hilfe benötigt. es wird so lange das problem mit dir durchgearbeitet und nach Lösungen gesucht bis es geklappt hat. Ich bin wirklich begeistert und kann die app auch nur empfehlen. ist auch wirklich einfach alles einzustellen.

SchnäppchenMarkt
Zwitserland
3 maanden gebruiken de app
30 mei 2024

Ross hat mich super beraten . Sie können froh sein , solche Ma zu haben .

Anis Gift Shop
Colombia
Ongeveer 2 uur gebruiken de app
17 november 2023

I just place my first order through Zopi, but I was having a hard time placing the order due to an error message. I sent Clara a message, and she was so helpful! I really appreciate the help! Thanks again!

Hudson Play
Verenigde Staten
22 dagen gebruiken de app
26 januari 2024

It was amazing. Excellent service and helpful.

Little Lullababy Land
Verenigde Staten
3 dagen gebruiken de app
26 oktober 2023

Scarlet provided amazing customer service, answered all my questions and if I struggled to understand she always found another way to explain it and show pictures to help me better understand. She showed lots of patience with me. thanks scarlet

Chicago Heights
Verenigde Staten
4 maanden gebruiken de app
25 januari 2024

leo is amazing he helped me a lot

SOIBEL
Canada
8 dagen gebruiken de app
Bewerkt 9 maart 2024

Thank you alot Rocy for helping me with my order and its now complete and you responded fast to my request Thank you

MyAudioSound
Verenigde Staten
3 maanden gebruiken de app