Zopi ‑ AliExpress Dropshipping
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Heel vriendelijk en snel geholpen geweest
Hello, I am not going to give you an opinion but I just want to be reimbursed for the money taken from my account when I did not keep the application, I installed it from 8 p.m. to 12:57 a.m. and you take me still 132 euros; please refund the entire amount because I did not use your application in the end; thank you for your understanding
Dear Thiékka Boutique admin,
We wanted to extend our heartfelt thanks for taking the time to leave a review on our Shopify app listing. Your feedback is invaluable to us as we strive to improve our services and ensure the best experience for our users.
We also wanted to let you know that one of our dedicated agents has reached out to you via email to address your concerns. We're eager to assist you further and hope to hear back from you soon.
Thank you once again for your review, and we look forward to resolving any issues to your complete satisfaction.
Warm regards,
The Zopi Support team
excelente servicio al cliente ROCI fue la que me ayudo a solucionar my inquietud y me dio buenas ideas para corregir
recebi um excelente apoio da vivian, muito atenciosa, simpática e eficiente.
the best
I am writing to express my utmost appreciation for the exemplary service provided by the support team representatives- Mr.Leo of your company. Throughout my interactions with him, I have consistently experienced professionalism, efficiency, and a genuine commitment to resolving my inquiries.
facile a utiliser avec un peu d'aide, le support de Clara est parfait!
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.
P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Scarlet was good
La atención de la persona que me atendió Ross fue estupenda, me quitó dudas y con pantallazos me fue indicando todo lo que debía hacer. Me encanto saber que detrás de una aplicación hay personas implicadas en su trabajo y con orientación al cliente