Zopi ‑ AliExpress Dropshipping
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Great customer service, imports from Oberlo so it's super easy to transfer from one to the other. Better than DSers.
Hi,
Thank you so much for your feedback and for choosing AliOrder
Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.
Thank again, and have a wonderful day!
Sincerely,
AliOrder Team
This app is essentially a reskinned Oberlo rip off. I typically wouldn't mind...
It is INCREDIBLY clunky, however. The only reason I am not switching back to oberlo is because I can't... Oberlo will only pick up orders that I imported with Oberlo, not any other apps.
When I am editing my imported items, often it won't save. For example I will write a whole paragraph description, then hop to the image tab to look at the item and come back to the description-- all gone. It slows me down a lot and it doesn't feel safe or comfortable working. I constantly copy any changes so I can paste it again because 4/5 times, it will disappear.
Wish you could edit the "item cost" value before you push to store, too.
When I import a product that's a single variant, the app adds an unnecessary variant, causing annoying issues.
I cannot reorder images, from the looks of it, either.
All of the above issues mean I need to clean the item up myself in Shopify after import.
There is no option to make "push to store" import the item in an unavailable state. I mean, the item will be avaliable on my store as soon as I push it-- it might be alright if the app let me fully edit what I need to, but it lacks many features so I need to import at a quiet time, and hope no customers see the ugly, unfinished product
Think that's all... Oh, quick mention to customer support. They're typically quick to reply, and pretty cute.
Yeah. I typically use Oberlo, this time I thought to mix it up and use something else... I regret every minute of it.
Hi Marisa,
This is Ken from Ali Orders Customer Support team.
Thanks for your feedback, I did check it carefully and below are my comments:
- About the issue which have been missing your description was edited, we have checked and it's working fine though (Even in the Import List and Edit product section). We can check this issue for you, please help us to send the staff permission to email support@fireapps.io with Apps, Products and Orders access, we can check and get back to you with better result.
- Item cost: this is the price of your product on Ali Express, so we are not allowed to change this value. This value is only used to estimate profit and update new product price if you have turned on the option "Auto update price" in our app dashboard > on Product list.
- Our app allowed to checked/unchecked as well as change the position of your product image in Import list (before pushing to shop). You only need to drag the image to the to the position where you want.
- About the product which don't have any variants on Ali Express but when you have pushed it to shop, it was showing. We are improving on this, and hopefully, it will be remained within 24 hours. We apologize for this inconvenience may have caused to your store.
- About the push and Unpublished product will be considered on our next version update, thanks for your opinion so so much.
Once again, on behalf of Ali Orders team, I would like to apologize for this situation which happened to your store.
And thanks for your opinion which helps us to improve our app function better in future.
If you have further request or concern, kindly help me to contact to our apps chat box, and I would love to follow up and help you.
Regards,
Ken
So far so good. A few teething problems around the new version but otherwise very good, and straight forward.
great support tanks a lot . the best of the best platform i check it before tnks tnks...............
Very nice App, recommendable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3 hours of my life wasted on a "customer support" that can't even navigate the app. It took the person ('Ken') literally 2 hours just to understand that I needed to un-fulfill an order. And of course I didn't receive any help. What a huge waste of time this app is. Also, it has all sorts of bugs. Stock numbers are updated randomly even though the option is turned off. We can't order from a single page, even though the option is there. And you can't even un-fulfill an item. So if there is a single error in the already fulfilled order, there is nothing you can do. I've never had such a bad experience with customer support in my life. Ali Orders, not even once.
I just started using this app to my shop. It has very easy and I have help whenever I need it fast.
ini tool yang saysa cari selama ini free dan komplit semuanya
tertima kasih untuk developer nya
saya akan review apa yg kurang
Hi there,
My name's Muffin from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Ali Orders - AliExpress Dropship Support Team
Customer service was very helpful. Having said that, needed it for several different functions - app seemed broken at several steps.
I use this app for all my fulfillment needs. But it cost too much for premium. I would prefer to use the most features for free.
Hi,
Thank you so much for your feedback and for choosing AliOrder
Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.
Thank again, and have a wonderful day!
Sincerely,
AliOrder Team