Zopi ‑ AliExpress Dropshipping , 2 215 avaliações

Ross in customer service was wonderful and walked me through step by step in the Zopi app through chat to fix my problem. He was very patient and very informative. Thanks Ross!

I appreciate the hard work, Leo as customer service agent guided me in order to complete my orders. Again, you guys are the best, thanks for the support.

Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet

So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)

The app itself is decent for AliExpress dropshipping. There can definitely be improvements and features that would streamline the order fulfillment process. All in all, it does make the process easier.

Customer service is always a huge help when having questions or running into issues. 5 stars there for sure.

Your support rep, Rocy cleared all the confusions I had regarding my unmapped products! Rocy showed me the step by step process on how to find my suppliers and remap them. Thanks so much for the support Rocy!

Rocy was extremely knowledgeable about the order process and quick to respond. Helped to solve my order issue and walked me through the entire process. Very helpful!

Ross was very helpful in helping fix several problems for me. I am very grateful for his help.

scarlet was very helpful and amazing

as far as for the 3 stars i havent had a chance to use it yet this will be my first order

Please thank Clara,
She was so kind and so very helpful. She took her time and told me in detail what to do and made sure that I did it correctly. She made me feel like she wanted me to succeed in what I wanted to do. Clara, made me feel I am not alone and that there is someone there at all times to help me out. I am very happy and please.