レビュー (381)
絞り込む
-
評価順
they offer a great service
Great customer service, I had a problem and I got help right away and my problem was solve in minutes
O melhor suporte que já recebi aqui na plataforma além de ferramentas muito interativas e de qualidade.
Muito obrigado por deixar essa resenha positiva sobre o AliReviews! Estamos muito felizes em saber que você tem tido uma boa experiência com nosso suporte e que você acha que nossas ferramentas são interativas e de qualidade. É sempre gratificante saber que estamos ajudando nossos usuários a alcançar seus objetivos. Obrigado pelo seu apoio!
Obrigado,
Arpit
Equipe Zegsu
response for live chat was fast and reliable, i appreciate that. If i had any further issues i could ask them and its fine.
Dear Merchant,
Thank you for taking the time to share your positive experience with our live chat support. We're glad to hear that we were able to provide fast and reliable assistance to you.
At Alireviews, we strive to offer top-notch customer service, and we're happy to hear that our support team was able to meet your expectations. We value your feedback and appreciate your kind words.
Please do not hesitate to reach out to us again if you have any further questions or concerns. Our team is always here to help and ensure that you have the best possible experience with our products or services.
Best regards,
Arpit
sehr guter Kundensupport! sehr praktische App!
Man kann sowohl Amazon als auch Ali Express Bewertungen importieren und für den Preis absolut gut.
Very good helped alot
its amazing app and support flora is very good
Really helpfull
Favorite review app. Only $10 and does exactly what i need it to do
Unfortunately, my experience was far from satisfactory. I feel compelled to share my feedback to highlight some significant weaknesses in the app.
Firstly, the user interface is not at all intuitive. Navigating through the app feels cumbersome, and it's challenging to find the features I need. A more user-friendly design would greatly enhance the overall experience.
Additionally, I noticed a lack of exporting review on the app. For those valuable reviews our customers left and we can't export them out!!
Moreover, the app's search functionality is unreliable. It often fails to retrieve accurate results, making it difficult to find specific reviews or products. This undermines the app's core purpose and severely impacts its utility.
Furthermore, the absence of clear guidelines for users makes the reviewing process confusing. Users need more explicit instructions on how to navigate the app and make the most out of its features. Clarity in this aspect is crucial for a positive user experience.
Dear valued user,
Thank you for taking the time to share your candid feedback about your experience with our app. We deeply regret to hear that your interaction with the app was less than satisfactory. Your insights are invaluable to us as we strive to enhance our service.
We want to inform you that we are currently working on a comprehensive redesign of our app to address the concerns you've highlighted. We aim to make the app more robust, intuitive, and user-friendly. This redesign will focus on improving the user interface to ensure smoother navigation and easier access to key features, making the overall experience more enjoyable and efficient.
Regarding the issue of exporting reviews, we understand the importance of this feature and are diligently working to incorporate it in our upcoming update. We recognize the value these reviews hold for our users and are committed to making this process as seamless as possible.
We are also enhancing the search functionality to ensure it provides accurate and relevant results, aligning with the core purpose of our app. This improvement is a top priority for us, as we understand its critical role in the app's utility.
Furthermore, we acknowledge the need for clearer guidelines and instructions within the app. To address this, our redesign will include more explicit instructions and guidance, assisting users in navigating the app effectively and making the most out of its features.
Your feedback is a crucial part of our development process, and we are grateful for the opportunity to make necessary improvements. We are committed to delivering a product that not only meets but exceeds your expectations.
Please feel free to reach out to our support team if you have any more suggestions or need assistance with any other issues. We are here to help.
Thank you once again for your valuable input.
Warm regards,
Arpit from Zegsu