レビュー (381)
絞り込む
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評価順
great customer service, its the first time for me to use the app may be i will write another review after using it for a while
Are you considering to provide a feature where I can list the name of the item in one column and in another column the respective URL for that items, so that I can automate it.
It okay but many features is blocked by shopify and sometimes it says "chapta hit"
Happy with it so far. Great customer service! Responded within 24 hours and even followed up to make sure I received a good result.
Thank you so much for your review. We are glad to know that AliReviews is adding value to your store.
We wish you all the success in your business :)
Thanks
Arpit
Team Zegsu
Usei este app para me ajudar a vender mais e no começo foi muito porém ele parou de funcionar e não entendi até agora o porquê. me deixou na mão. Um verdadeiro descaso com o cliente.
Caro Comerciante,
Temos chat ao vivo dedicado e suporte por e-mail para nossos comerciantes. Infelizmente, não recebemos nenhuma solicitação de suporte sua em relação ao seu problema.
Posso entender que é frustrante quando o aplicativo não funciona conforme sua necessidade, mas estamos aqui para ajudá-lo com esses problemas. Se você tivesse contatado nossa equipe de bate-papo ao vivo, poderíamos ajudá-lo instantaneamente.
Enviei um e-mail para você também. Se você quiser nos dar outra chance, por favor me avise e eu o ajudarei pessoalmente.
Obrigado
Arpit
Equipe Zegsu
Isabella was amazing, responded fast and helped me with the tutorial. The app is easy to use and fast
It was good just took a bit, I asked for a improvement to my store and they took around 10 days. It was good though and they did exactly like I wanted. Also when I let them in as a collaborator they reset my Shopify store and I had to use my backup without any notice. This wasn't to much of a problem but just be careful and make sure to backup your store.
Very very very very very helpful app to use thank you so much for the cooperation from this app to my personal use
Parfait ! Fonctionne très bien
Here on this app i bought the 10 dollar version and my customers cant even see the reviews that i imported im here to ask for help on how to get the reviews to show up in my store. Thanks
Dear Merchant,
Thank you for reaching out and for choosing the premium version of our app. We understand how important customer reviews are for your store's credibility and are here to ensure that they are displayed correctly for your customers to see.
We apologize for any inconvenience you might have experienced with the visibility of your imported reviews. To address your concern efficiently, we have responded to your support ticket with a request for collaborator access to your store. This will allow us to directly investigate and resolve the issue.
For immediate assistance in the future, we encourage you to take advantage of our live chat support available within the app. Our team is readily available there to provide real-time solutions to any challenges you may encounter.
Rest assured, we are committed to helping you optimize the use of our app and ensuring your satisfaction. Please check your email for our response and further instructions on granting collaborator access.
Thank you for your patience and cooperation.
Best regards,
Arpit
Team Zegsu