AliReviews: AliExpress Reviews , 285 avaliações
Refinar
-
Por classificação
It was good just took a bit, I asked for a improvement to my store and they took around 10 days. It was good though and they did exactly like I wanted. Also when I let them in as a collaborator they reset my Shopify store and I had to use my backup without any notice. This wasn't to much of a problem but just be careful and make sure to backup your store.
Very very very very very helpful app to use thank you so much for the cooperation from this app to my personal use
Excellet and easy to use
and the customer chat service is crazy af, as they give u a solution immediately damn.
very helpful, one of the best review apps out there. i messaged for some assistance and someone was there to help me within seconds.
They helped me so fast! No 5 minutes went by and they changed everything I had asked them to! Easy to find support section! I love the design and all features! Would definitely recommend! thank you again so much! I´m so happy.
Thank you for your review. We are glad to have helped you out! We wish you all the success in your business :)
Stay safe,
Arpit
Team Zegsu
really helpfull for anyone who is looking to improve their reviews for the product and easily upload the reviews.
Thank you for your review. We are glad to know that you were able to showcase product reviews easily on your store with our AliReviews app. We wish you all the success in your business :)
Stay safe,
Arpit
Team Zegsu
Great app. Although I was having a problem getting the stars on my collection page the support team fixed it for me. Recommended.
Thank you for your review of Alireviews! We're thrilled to hear that you're enjoying the app and that our support team was able to resolve the issue you were experiencing with the stars on your collection page. Our goal is always to provide top-notch support and ensure that our users have the best experience possible with our app. Thank you for recommending Alireviews, and please don't hesitate to reach out if you have any further questions or concerns.
Thanks
Arpit
Team Zegsu
it-s great and really easy to use, doesn-t complicate anything at all. The chat support team responds quickly and it-s really attentive.
Horrible experiencia con esta aplicacion, da fallos constantemente, a veces te importa reseñas y otras veces no. La he desisntalado y en la app store me sigue dicieno que esta instalada. Ahora ya no la puedo instalar ni usar mas
Dear Merchant,
We are sorry to hear about your negative experience with AliReviews. We apologize for any issues you have encountered with the app crashing, and we understand how frustrating this can be.
We would like to reassure you that we are available 24/7 via email, phone, and chat support to address any concerns or issues you may have with our app. However, it appears that you have not contacted us through any of these channels to report this problem.
We have now sent you an email to try and understand the issue in more detail and see if there is anything we can do to fix it for you. We value your feedback and are always open to finding solutions to improve the customer experience.
We hope to hear from you soon and resolve this issue to your satisfaction.
Sincerely,
Arpit
Team Zegsu
-------------
Estimado comerciante,
Lamentamos escuchar acerca de su experiencia negativa con AliReviews. Pedimos disculpas por cualquier problema que haya encontrado con el bloqueo de la aplicación y entendemos lo frustrante que puede ser.
Nos gustaría asegurarle que estamos disponibles las 24 horas del día, los 7 días de la semana por correo electrónico, teléfono y soporte de chat para abordar cualquier inquietud o problema que pueda tener con nuestra aplicación. Sin embargo, parece que no nos ha contactado a través de ninguno de estos canales para informar este problema.
Le hemos enviado un correo electrónico para tratar de comprender el problema con más detalle y ver si hay algo que podamos hacer para solucionarlo. Valoramos sus comentarios y siempre estamos abiertos a encontrar soluciones para mejorar la experiencia del cliente.
Esperamos saber de usted pronto y resolver este problema a su entera satisfacción.
Atentamente,
Arpit
Equipo Zegsu
Translation not working to Swedish. Someone should contact me but they havent.
If i just get the translation working it might be usefull.