整体评分
4.5
每个评分等级的数量
  • 80% 的评分是 5 星
  • 9% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 9% 的评分是 1 星
编辑时间:2020年9月25日

Hola, la aplicación es muy buena, fácil de usar y muy intuitiva; la atención al cliente es estupenda. Sin duda alguna, tendré en cuenta esta aplicación para mis otras tiendas. Gracias

HispaCannabis
西班牙
7天 人在使用应用
Zegsu Software Solutions LLP已回复 2020年9月25日

Estimado comerciante,

Muchas gracias por tus comentarios. Después de señalar este problema, lo solucionamos de inmediato y lo solucionamos ahora. También hemos respondido a su consulta por correo electrónico. Háganos saber si necesita más ayuda.

¡Mantenerse a salvo!
Soporte Zegsu

2022年6月22日

Customer rep came through when I needed urgent help. Great app! Customer service is great too. Happy!

BENOÎT
加拿大
5天 人在使用应用
Zegsu Software Solutions LLP已回复 2022年7月2日

Thank you for your review. Glad to have helped you out!
We are thrilled to know that Ali Reviews is adding value to your store.

We wish you all the success in your business.

Thanks
Arpit
Team Zegsu

2022年7月22日

Easy too use and best customer experience ever. I am new to the Shopify universe, and app like this one make my life easier. Recomended!

Nicho PR
美国
4天 人在使用应用
2022年5月13日

Usei este app para me ajudar a vender mais e no começo foi muito porém ele parou de funcionar e não entendi até agora o porquê. me deixou na mão. Um verdadeiro descaso com o cliente.

lojavesteman
巴西
大约2个月 人在使用应用
Zegsu Software Solutions LLP已回复 2022年5月24日

Caro Comerciante,

Temos chat ao vivo dedicado e suporte por e-mail para nossos comerciantes. Infelizmente, não recebemos nenhuma solicitação de suporte sua em relação ao seu problema.

Posso entender que é frustrante quando o aplicativo não funciona conforme sua necessidade, mas estamos aqui para ajudá-lo com esses problemas. Se você tivesse contatado nossa equipe de bate-papo ao vivo, poderíamos ajudá-lo instantaneamente.

Enviei um e-mail para você também. Se você quiser nos dar outra chance, por favor me avise e eu o ajudarei pessoalmente.

Obrigado
Arpit
Equipe Zegsu

2022年7月13日

Happy with it so far. Great customer service! Responded within 24 hours and even followed up to make sure I received a good result.

Popdarts
美国
2天 人在使用应用
Zegsu Software Solutions LLP已回复 2022年7月15日

Thank you so much for your review. We are glad to know that AliReviews is adding value to your store.

We wish you all the success in your business :)

Thanks
Arpit
Team Zegsu

2022年11月23日

It was good just took a bit, I asked for a improvement to my store and they took around 10 days. It was good though and they did exactly like I wanted. Also when I let them in as a collaborator they reset my Shopify store and I had to use my backup without any notice. This wasn't to much of a problem but just be careful and make sure to backup your store.

FruityBlend
美国
29天 人在使用应用
2022年10月9日

Very very very very very helpful app to use thank you so much for the cooperation from this app to my personal use

Aliante Jewelry
美国
24天 人在使用应用
2022年11月20日

iTS A GOOD APP, BUT IT DOES HAVE SOBE ISSUES... EVERY TIME YOU EDIT, IT CHANGES THE NUMBERS OF STARTS TO 1, SO YOU GOTTA DO IT MANUALLY BACK TO THE ACCTUAL PONTUATION... AND THERE IS NO WAY TO EXPORT FROM IT DATABASE FOR IMPORTING WHEN YOU DO ANOTHER STORE... MUST DO THE JOB AGAIN... EXPORT AND FIX THE EDITING ISSUE OF THE STAR CHANGING PLEEEASE

FEMINA SHOP
巴西
26天 人在使用应用
Zegsu Software Solutions LLP已回复 2022年11月21日

Hello,

Sorry to hear that you have faced some problems with our app.

I would like to let you know that we have a phone, chat, and email support and you can contact us anytime if you are in a need of help. Unfortunately, we did not receive any communication from you on these channels, and we weren't aware of the problems you have highlighted here.

I have sent you an email and would kindly request you provide us with the details of the issues you're facing and I will personally check and help you out.

Thanks
Arpit
Team Zegsu

2021年3月8日

They helped me so fast! No 5 minutes went by and they changed everything I had asked them to! Easy to find support section! I love the design and all features! Would definitely recommend! thank you again so much! I´m so happy.

Cats-Home
奥地利
大约14小时 人在使用应用
Zegsu Software Solutions LLP已回复 2021年3月10日

Thank you for your review. We are glad to have helped you out! We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu

2021年1月13日

really helpfull for anyone who is looking to improve their reviews for the product and easily upload the reviews.

shopsuperbox
印度
大约12小时 人在使用应用
Zegsu Software Solutions LLP已回复 2021年1月15日

Thank you for your review. We are glad to know that you were able to showcase product reviews easily on your store with our AliReviews app. We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu