AliReviews: AliExpress Reviews , 283 条评论
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iTS A GOOD APP, BUT IT DOES HAVE SOBE ISSUES... EVERY TIME YOU EDIT, IT CHANGES THE NUMBERS OF STARTS TO 1, SO YOU GOTTA DO IT MANUALLY BACK TO THE ACCTUAL PONTUATION... AND THERE IS NO WAY TO EXPORT FROM IT DATABASE FOR IMPORTING WHEN YOU DO ANOTHER STORE... MUST DO THE JOB AGAIN... EXPORT AND FIX THE EDITING ISSUE OF THE STAR CHANGING PLEEEASE
Hello,
Sorry to hear that you have faced some problems with our app.
I would like to let you know that we have a phone, chat, and email support and you can contact us anytime if you are in a need of help. Unfortunately, we did not receive any communication from you on these channels, and we weren't aware of the problems you have highlighted here.
I have sent you an email and would kindly request you provide us with the details of the issues you're facing and I will personally check and help you out.
Thanks
Arpit
Team Zegsu
I have installed the app recently. I find it easy and simple to get going within short span of time . Presently i'm using the basic free plan with limited access to features. I would recommend the 2 of you (the founders) given the apps is pretty new and not many users, to consider open up more features(editing, more reviews etc) to attract more users, which would look appealing for freshers like me. Best of luck.
Thank you for your review. We are glad to know that you are enjoying using AliReviews.
We offer a free plan to all our merchants to get to know and try out the app. The free plan gives you access to a host of features that are useful for merchants who are just starting out.
You can always switch to the paid plans to leverage the premium features that will definitely be beneficial when you are ready to grow your business.
Stay safe,
Arpit
Team Zegsu
I love this app, is help me a lot, thanks for price, assistente and cooperation, thank you so much. i recomend
Thank you for reviewing Ali Reviews app on the Shopify App Store. We appreciate and value your feedback :)
We just wanted to check with you if you have any suggestions for improving our app? If you need any help, please let me know, and I will personally assist you.
We want to improve your experience with the app further, to a truly 5-star experience :)
Awaiting your response.
Stay safe!
Arpit
Zegsu Support
Used this app to import reviews from AliExpress - pretty seamless. I quite liked the bulk CSV import feature as well which saves a lot of time. Support response time is super quick. Highly recommended.
You can try using this app for free. With some limited functionality, you also get support from app developer for bug fixation if required.
Thank you for your review and for bringing the bug to our notice. We were glad to work with you to resolve the issues and offer you a seamless experience using AliReviews - Ali Reviews App.
We wish you all your success in your business.
Stay safe,
Arpit
Team Zegsu
very easy to use, complete I like to use it,personally I find that the other applications are too complicated to use, for that I recommend the application
Am satisfied using this app and thanks for supporting team for quick response and resolve related app problem I recommend this app
Thank you for your review. We are thrilled to know that AliReviews is adding value to your store.
We wish you all the success in your business.
Thanks
Arpit
Team Zegsu
Hola, la aplicación es muy buena, fácil de usar y muy intuitiva; la atención al cliente es estupenda. Sin duda alguna, tendré en cuenta esta aplicación para mis otras tiendas. Gracias
Estimado comerciante,
Muchas gracias por tus comentarios. Después de señalar este problema, lo solucionamos de inmediato y lo solucionamos ahora. También hemos respondido a su consulta por correo electrónico. Háganos saber si necesita más ayuda.
¡Mantenerse a salvo!
Soporte Zegsu
Vey clean and very nice. The support line is also very understandable and quick replyes. If you want a quick and clean review page for your products. I recommend it 100%
Dear Merchant,
Thank you for your review of Ali Reviews! We are glad to hear that you have found our platform to be clean and easy to use and that our support team provided quick and helpful replies.
We always strive to provide the best possible experience for our users, and we are disappointed that we were not able to earn a full 5-star rating from you. Please let us know how we can improve and what we can do to earn that extra star. We are committed to working hard and providing excellent service for all of our merchants.
Thank you again for your review and for choosing AliReviews. We hope to continue to meet your needs and exceed your expectations in the future.
Best regards,
Arpit
Team Zegsu
Customer rep came through when I needed urgent help. Great app! Customer service is great too. Happy!
Thank you for your review. Glad to have helped you out!
We are thrilled to know that Ali Reviews is adding value to your store.
We wish you all the success in your business.
Thanks
Arpit
Team Zegsu