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Here on this app i bought the 10 dollar version and my customers cant even see the reviews that i imported im here to ask for help on how to get the reviews to show up in my store. Thanks
Dear Merchant,
Thank you for reaching out and for choosing the premium version of our app. We understand how important customer reviews are for your store's credibility and are here to ensure that they are displayed correctly for your customers to see.
We apologize for any inconvenience you might have experienced with the visibility of your imported reviews. To address your concern efficiently, we have responded to your support ticket with a request for collaborator access to your store. This will allow us to directly investigate and resolve the issue.
For immediate assistance in the future, we encourage you to take advantage of our live chat support available within the app. Our team is readily available there to provide real-time solutions to any challenges you may encounter.
Rest assured, we are committed to helping you optimize the use of our app and ensuring your satisfaction. Please check your email for our response and further instructions on granting collaborator access.
Thank you for your patience and cooperation.
Best regards,
Arpit
Team Zegsu
Resolutivo
Great support
sehr guter Kundensupport! sehr praktische App!
Man kann sowohl Amazon als auch Ali Express Bewertungen importieren und für den Preis absolut gut.
great assistance by evelyn she helped a lot while I was trying to figure out some steps of the process!!!
response for live chat was fast and reliable, i appreciate that. If i had any further issues i could ask them and its fine.
Dear Merchant,
Thank you for taking the time to share your positive experience with our live chat support. We're glad to hear that we were able to provide fast and reliable assistance to you.
At Alireviews, we strive to offer top-notch customer service, and we're happy to hear that our support team was able to meet your expectations. We value your feedback and appreciate your kind words.
Please do not hesitate to reach out to us again if you have any further questions or concerns. Our team is always here to help and ensure that you have the best possible experience with our products or services.
Best regards,
Arpit
great support by evelyn smith.total walkthrough on my review setting.i am reallt happy.thank you
I have installed the app recently. I find it easy and simple to get going within short span of time . Presently i'm using the basic free plan with limited access to features. I would recommend the 2 of you (the founders) given the apps is pretty new and not many users, to consider open up more features(editing, more reviews etc) to attract more users, which would look appealing for freshers like me. Best of luck.
Thank you for your review. We are glad to know that you are enjoying using AliReviews.
We offer a free plan to all our merchants to get to know and try out the app. The free plan gives you access to a host of features that are useful for merchants who are just starting out.
You can always switch to the paid plans to leverage the premium features that will definitely be beneficial when you are ready to grow your business.
Stay safe,
Arpit
Team Zegsu
Great value and good reviews, free version is also really good! Really recommend for everyone. Dashboard is also great
I had such a great experience with the chat agent, she was very helpful and helped me out to set up the reviews in my shopify store