Ali Reviews: Kudosi Reviews
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Not bad. Some issues in the beginning when importing reviews. Definitely room for improvement. However, I like that I'm able to get support when I need it and customer service is responsive.
Hi Precious,
Here's Erica from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Erica
Ali Reviews - Product Reviews Support Team
i had problems with adding bulk reviews to my store ,the app helped me solve that problem ...good work
Hi Fplux,
Here's Lionel from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Lionel
Ali Reviews - Product Reviews Support Team
Tive problemas com o app porém fui super bem atendido pelo chefe do suporte, que tirou todas as minhas dúvidas, falou comigo por whatsapp. Estou dando 4 estrelas pelos problemas que eu tive, se não seria 5 estrelas. O chefe do suporte está de parabéns, nota 1000!
Hi Barbara,
I'm Jesse from Ali Reviews - Product Reviews Customer Support Team. We sincerely apologize this inconvenience caused.
Through your chat conversation and seen that you are meeting the main problems including the slow loading speed of review box on mobile and how to export the current review to import for other products. My colleague has supported you to resolve all of these problems, please kindly check it again and let him know if you need further support.
Also we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Furthermore, we highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/
Best Regards
Jesse
Ali Reviews - Product Reviews Support Team
Well putting reviews is important and this app makes it easy to do so.
i dont have it enough time so i cant provide much information
Thank you for creating awesome app to save my time. Really saved a lot of my time.
However, there are some room for improvement.
1. Option to automatically pin reviews with photos to the top.
- If I choose 'only with pictures' There are not many reviews that matches the criteria. So often times, I leave 'only with pictures&content' unchecked and import all reviews, and manually go to manage reviews to pin the ones hand by hand. It would be great to import all and have the photo reviews pin to top automatically will solve Review Quantity problem as well.
2. There are quite a few times where the app shows 'can't find any reviews' even if there were. I double-checked the link and there are many products that showed same message.
3. Sometimes, only a few reviews are imported for some reason. Disregarding the criteria.
4. Bulk action button for all reviews. I have +70 products in my store. It is nice that there is Oberlo integration which saves me time (copy & pasting the link). But why not bulk action button for all? It would literally become 1-second import for the whole store.
If you have any question or need clarification, please feel free to contact me! I really appreciate this app and would like to help.
É um excelente aplicativo, com ele nós conseguimos importar comentários com imagens e escolher o país de origem
I had some problems with the app but the help ws quick it was actually really good 10/10 i really recomend this app for everyone
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
Its a very good app. The customer support is the best I have every experienced. The only down side to this app that it can only do 10 reviews for free.
Hi there,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
For your concern about 10 review for Free plan, we will take it into consideration. Also, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
Good support :)
They solved the problem of the color stars reviews and the color of the review box, kind and collaborative communication
Hi Alessandro,
My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Fiona
Ali Reviews by OneCommerce
Saves a lot of time! the application is very useful, especially for entrepreneurs. highly recommended and adds trust to the clients!