Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Arvostelut (14 658)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
Muokattu 30. joulukuu 2019

I wish there was a direct download of reviews instead of copying and pasting the URL from Aliexpress. Currently copying and pasting takes too much time.

shopadrou
Yhdysvallat
2 kuukautta sovelluksen käyttöä
FireApps vastasi 30. joulukuu 2019

Hi Mustapha,

My name is Raymond from FireApps Customer Support team, and thanks for your feedback.

Regarding to your concern, there are 2 ways you can import reviews for ALL products without doing it manually:

1. Using our FREE app, Ali Orders

You can simply use Ali Orders application that has integration with Ali Reviews to import reviews in bulk WITHOUT doing it manually. Please have a look on this instruction article:
https://help.fireapps.io/en/articles/2933057-how-to-import-reviews-in-bulk-via-ali-orders

2. Using Oberlo Integration function which allows you to import reviews at once, and without a lot of actions and time consuming. Please check the following article for more details:
https://help.fireapps.io/en/articles/2001341-how-can-i-get-review-directly-from-oberlo

I hope this might be helpful for you.

If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Best Regards,
Raymond

7. marraskuu 2019

Awesome product. It is saving me a lot of time. Very helpful to add credibility to your store, xpecially at the beginning

My Elegant Dog
Italia
2 kuukautta sovelluksen käyttöä
5. marraskuu 2017

Good but doesn't integrate into my stores reviews so the stars dont show up in the right places, also why do i have to manually enter every single aliexpress URL? Should have been able to take that automatically from orbelo (in a perfect world)

Yoga Appeal
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Muokattu 1. huhtikuu 2019

I used this app before to order human hair products for a client and the reviews were a great source of information.

CocoGold Brand
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
28. marraskuu 2023

works much more easily than other review apps I have used. Customer support is good as well.

My Store
Australia
Noin 2 kuukautta sovelluksen käyttöä
FireApps vastasi 6. joulukuu 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Muokattu 25. joulukuu 2019

L'application est bien, facile d'utilisation. Dommage que l'on peut pas traité l'importation pat lot.

Housse Pour Ordinateur
Ranska
Noin 2 kuukautta sovelluksen käyttöä
FireApps vastasi 26. joulukuu 2019

Hi there,

My name is Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience caused.

For this case, you meant you could not import reviews from Ali Express, could you? Otherwise, could you tell us more details about the problem which you’re having trouble with please?

I am looking forward to hearing from you soon.

Best Regards,
Raymond.

24. helmikuu 2020

The customer service team is very efficient, friendly, and helpful. I was assisted by Vivian for any issue and she was very patient and kind. Another nice thing is that the dashboard is very user-friendly.

Concerns:

-Can't choose individual names for the reviews. In order to import reviews without using an Ali Express product link, they require you to edit a premade CSV file. This file MUST have names in both males and females for the review, can't be one male and then another female.

- In order to import photos from editing the CSV file, you must go through each indiivdual review you've just imported and add the photos manually.

Circulate Restore
Kanada
Noin 2 kuukautta sovelluksen käyttöä
FireApps vastasi 25. helmikuu 2020

Hello Ferdinand,

This is Vivian from FireApps Customer Support team, and we really appreciate your feedback to our apps.

Moreover, we well-noted your three concerns as the following, and I will bring all them to our Business Development to consider in order to add them in our future releases:

1. Ability to choose individual names for the reviews. We understand that it is troublesome, moreover, for some products that are gender-biased, you may only want to have Female OR Male name.

2. Ability to import photos from editing the CSV file.
This is our technical limitation as mentioned in the below article due to security concern:
https://help.fireapps.io/en/articles/3728129-can-i-attach-pictures-and-or-picture-links-for-reviews-in-csv-file

3. Ability to change the customers' avatar in the review section (as in your conversation with us).

Your contribution is a great help, as we can continue improving the app and providing seamless experience for our users.

If you have any further question, please feel free to contact us via our live chat, or email us at support@fireapps.io.

Warmest regards,
Vivian

22. kesäkuu 2020

Esta aplicación va genial, aunque llevo tiempo intentando reportar un error en el código del e-mail que se manda para valorar la compra y no hay forma de arreglarlo.

PARPAMO
Espanja
Noin 2 kuukautta sovelluksen käyttöä
FireApps vastasi 23. kesäkuu 2020

Hello Patricia,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to you.

We have tried to follow up many times with you in the past, but never heard a reply back.

In order to sort out your problem, it would be great if you can send us the screenshot, so we can look further which email code you are referring to, and fix it for you ASAP.

Look forward to hearing your reply.

Regards,
Raymond

Muokattu 1. helmikuu 2019

Awesome app,unfortunatelly the free plan you'll have a big & annoying button that says powered byasd

MVA store
Israel
Noin 2 kuukautta sovelluksen käyttöä
18. maaliskuu 2023

Fixed my issue quickly & efficiently, would like it if the free plan had a higher review limit however!

euvania
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
FireApps vastasi 18. huhtikuu 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

We have noted your feedback and take it into consideration. Also we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce