Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Arvostelut (14 738)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
19. tammikuu 2021

The support help me a lot with a issue who I can't solve alone. Thanks to Andy from the customer support team.. I'm very happy with that

Unbu Store
Brasilia
Melkein 2 vuotta sovelluksen käyttöä
FireApps vastasi 19. tammikuu 2021

Hi there,

Here's Ethelbert from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Ethelbert
Ali Reviews - Product Reviews Support Team

3. heinäkuu 2022

The support is outstanding. Recommend it for sure. Not regretting any money I spent on this. Thank you Fire!!!

WaxRod
Latvia
20 päivää sovelluksen käyttöä
FireApps vastasi 4. heinäkuu 2022

Hi Ralfs,

I'm Louisa. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

30. tammikuu 2022

mir wurde sehr gut geholfen der kundensupport ist gut es ist empfehlenwert falls ihr ein online shop habt installiert es euch

Ensone
Saksa
20 päivää sovelluksen käyttöä
FireApps vastasi 2. helmikuu 2022

Hi Emre,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

7. marraskuu 2022

echt goed service voor elke vraag staan ze klaar! very nice cs, they help you when u need it the most

Bague Dore
Alankomaat
Melkein 2 vuotta sovelluksen käyttöä
FireApps vastasi 8. marraskuu 2022

Hi there,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

11. heinäkuu 2022

Great product validation tool, and great customer service, too!
I have not tried the submit rating option but can't wait!

HydroPlus Bottle
Yhdysvallat
20 päivää sovelluksen käyttöä
FireApps vastasi 15. elokuu 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

23. tammikuu 2020

Creative way to built trust to customers. Highly recommend this app. Good development. I am currently using free version

LittleThingsForU
Kanada
Melkein 2 vuotta sovelluksen käyttöä
23. helmikuu 2022

Garlic, what a legend! Fantastic customer service and understanding with my requirements. I don't know why i didn't install this app earlier, it makes so much sense for my store. Highly recommended 5+ stars

Prisma Lighting
Yhdistynyt kuningaskunta
20 päivää sovelluksen käyttöä
FireApps vastasi 24. helmikuu 2022

Hi Prisma,

This is Bernice from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

5. huhtikuu 2022

I've had this app for nearly two years and all it did was give me problems. It all started when they did an update. Every review got deleted on my store while I was getting heavy traffic. They managed to fix it after a couple of hours, but you cannot run a professional online business with that kind of situation. Then, I tried to send review requests, and my god, what a nightmare. I set it to send 30 days after fulfillment and Ali Reviews decides to send emails 7 days after fulfillment. I woke up every day to several customers asking me where their order is... I explained the issue to Ali Reviews customer service and they said it "should" be fixed, which it wasn't after a couple of days. Customer service needs to be more assuring. They tell you what you want to hear, not the reality. This app is very buggy and not recommended for "professional" business owners. I am not ready to delete this app yet because I already have too many imported reviews unfortunetely. If I knew all of this from the beginning I never would have used it. Buyer beware.

The Popular Flamingo
Yhdysvallat
Yli vuosi sovelluksen käyttöä
FireApps vastasi 6. huhtikuu 2022

Hi Jonathan,

My name's Brian. First of all, we sincerely apologize for what happened to you and your store. Besides that, digging into the issue you faced with our Ali Reviews as following:

1. In relation to your review request email, please notice that once your sending time setting is done and you activate "auto schedule requests", all scheduled mails will still be sent according the current setting, so it's the main reason why your orders have been set 7 days after fulfillment instead of 30 days

2. As you mentioned that "It all started when they did an update. Every review got deleted on my store while I was getting heavy traffic", I have checked this unexpected issue happened last year. From now onward, I make sure this will never happen again.

One of my colleague is reaching out you via email but unsuccessful, please kindly check your email and let them know if you need further support

Regards,
Brian
Ali Reviews - Product Reviews Support Team

22. elokuu 2022

Nice design and good customer service! Can easily customize to ur theme and the import setting is also easy and fast

Every Instant
Australia
20 päivää sovelluksen käyttöä
30. maaliskuu 2022

Nice to have an app that has reviews for products available for businesses that are starting out that may not have customer base yet for review. This allowed me to sell product with reviews so the customer can felt confident in their purchase. I did have an issue with trying to install the app. I was able to install it with their support, which was pretty fast.

Wellness RC
Kanada
Yli vuosi sovelluksen käyttöä
FireApps vastasi 1. huhtikuu 2022

Hi Ranjit,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team