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The English used for instructions isn't very professional, there are a lot of spelling error and problems, but the app itself is great!!
Dear Sir/ Madam,
Here's Anna from FireApps Customer Support team.
First of all, I am deeply apology for the inconvenience may have caused to your experience.
Could you please let me know instructions which are having spelling mistakes, or make you confused ? Meanwhile, I am going to give Developement team a headsup in order to review wordings again, and correct them in the soonest.
Thank you for your contribution, and please feel free to contact us if you have more queries via our live chat, or our email at support@fireapps.io
Hope you have a nice weekend ahead.
Best Regards,
Anna
How long will it take until reviews are collected? 1 day, year?....
Edit: It takes about 12 hours, that's OK.
It's a good app, but need more attencion because him jus show me 10 products while I have than more 50 products .
C'est une super application, elle permet d'appuyer la qualité du produit grâce aux retours des consommateurs.
im trying to get used to it but there are a few issues. So far i have been able to talk to a couple people but haven't figured out what is wrong yet.
Hi Kateena,
I'm Richard from Ali Reviews - Product Reviews Customer Support Team.
Thanks for taking the time to share your feedback with Ali Reviews. Regarding to your concern as page speed issue, as my colleague has sent you follow up emails to explain as well as give you solution clearly, please kindly check it and let them know if you need further help.
Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team
Excellent app, However it has a icon stating that it is powered by Ali which my customers can see ??? is there any way of hiding this as this is going to lead my customers to aliexpress
Hello there,
Thank you for your review.
From what I can see now, you are using our Unlimited plan, and Ali Reviews icon should be disappeared.
If you have any further queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Sincerely,
Yung.
Great app for up selling thanks
Great app, does what it offers perfectly. The service team is also very helpful and attentive. The main downside the the high pricing.
Hi there,
Here's James from Ali Reviews. Thank you so much for your comments
In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews by OneCommerce
Atendimento rápido e com praticidade resolve os problemas. Um bom app mesmo começando a usa-lo agora.
Hi Fernanda,
I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Louisa
Ali Reviews - Product Reviews Support Team
is very good this aplicattion,i like it so much,help us....but is a little expensive....:((...can you make something for this?