Ali Reviews ‑ Product Reviews , 14 247 arvostelua
Tarkenna
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Luokituksen mukaan
Nice and easy app to add reviews. Support is fast and helpful. Special thanks to Rosa, easy and fast support experience.
Hi Vladimir,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Jennifer (Jennifer) helped me very quickly, I highly recommend this app! I will always use it in the future! And recommend it to my other partners!
Hi there,
My name's Ruby from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Ruby
Ali Reviews - Product Reviews Support Team
Very Good support. Thank you Charlotte for your help. She was fast & efficient to answer my questions.
Hi there,
This is Christabel from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Christabel
Ali Reviews by OneCommerce
Amazing customer service, they helped me show the review stars under my product name. The import process is super easy.
My products look so much better thanks to this app!
Hi there,
I'm Rosa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Rosa
Ali Reviews - Product Reviews Support Team
Très bon service client et import des avis très facile. J'utilisais Loox avant mais pour le prix c'est mieux d'utiliser ça.
Hi Rayan,
I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Christabel
Ali Reviews by OneCommerce
I got reviews for my products jus in a blink! Support team member (Lisa) offered to set up feature I had no idea. Now I am happy even more. Thank you, Lisa!
Hi Svetlana,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team
UPDATE! (March 5, 2021) ⬇︎
I just want to make it clear that my goal was not to devalue the app, as I definitely understand the value there. I mostly just felt betrayed because the full pricing structure was not obvious from the pricing page and subscription approval page as the details were only provided in the Support Documentation, which I honestly have no idea who would look there for a pricing structure when looking at trying out such app. I'm sure you can understand how founding out through my invoice made me angry. It wasn't even about the money itself, but simply establishing trust...
⠀
I'm happy to report that the Customer Service from Ali Reviews contacted me in a timely matter to resolve the situation and make it right by us. I'm truly thankful and now that we're on clear terms, I can move forward with confidence. <3
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ORIGINAL REVIEW (March 4, 2021) ⬇︎
BE CAREFUL!! This app will charge you more than advertised. I've even provided screenshots of all the pages where the pricing is displayed and yet, the developers are still arguing about their pricing. I wouldn't recommend this app if you don't want to have to constantly check your invoices for unauthorized charges.
Hi there,
My name's John from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused.
Regarding to your concerns as following:
1. On the previous version, we have two pricing for Essential plan and its pricing plan will depend on your Shopify plan. However, because of some limit rules display from Shopify, we cannot show it details on App-listing, we also say sorry since this thing made you feel confused.
- Shopify/ Advanced Shopify/ Shopify Plus plans: price will be $29.9
- Basic Shopify plan: price will be $19.9
2. From now onward, with the latest version, regardless of your Shopify plan, you will charged with the pricing plan which has been officially listed on Shopify
As you`re having an active chat with my colleague, please let them know if you need further support.
Best Regards
John
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Hi Hamza,
This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team
This app has one of the best customer support out here. They made sure everything was working perfectly.
Hi there,
Here's Azaria from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Azaria
Ali Reviews - Product Reviews Support Team
I downloaded this app I had some compatibility issues ... So I contacted support and they were all super attentive. I would like to thank Andy in particular for all the help ... In the last hours he was the one who helped me solve all other incompatibilities ... Very considerate .. Thank you!