Ali Reviews: Kudosi Reviews
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Hi there, i have 8 stores using alireviews app. But since few days, they have removed their support chat. If you click on it, it just goes to a FAQ. There is also no email address to contact them. I try to reach them since 9 days, nooo way to have an answer.
Hi Gabriel,
I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.
Our live chat has always been there in the bottom right, and this is the first time we heard an issue about it. Since this tool is provided by 3rd party, please let me contact them directly to see which could be a behind reason there. May I know if this problem is still happening after you have logged into Ali Reviews app?
Also one of my colleague, Andy, tried to reach you via your email, and he is waiting for your reply.
Last but not least, our support email is always available 24x7 to you at support@fireapps.io.
Regards,
Raymond
Great support team! Highly recommended. Best review app by far of all the other apps that I have tried.
Hi there,
This is Ethan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Ethan
Ali Reviews - Product Reviews Support Team
Great app for reviews. You can easily add hundreds of reviews from Aliexpress. And If there are any issues, the chat support team helps you out quickly! I would definitely recommend
Hi Lorentz,
Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocasta
Ali Reviews - Product Reviews Support Team
Ótimo aplicativo que facilita a vida de muitos vendedores na shopify! Além do suporte ser muito rápido e eficiente!
The best app for me ! I have tested different apps for customer reviews but Ali Reviews is simple and performant ! Thanx to the support they are really helpfull ;-)
Hi there,
Here's Zachary from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Zachary
Ali Reviews - Product Reviews Support Team
The best app review. I use it for all my shop. U can do anything with that. Very good customer service
Hi Jonathan,
My name's Evans from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Evans
Ali Reviews - Product Reviews Support Team
Perfect app! The support is quick and very helpful. When you have a problem just send a message in the app to the support and they will help you right away.
Hi Lisanne,
This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Harry
Ali Reviews - Product Reviews Support Team
The customers' service is A-MA-ZING! They fixed my problem really quickly and are always here to help, thank you SO MUCH!
Hi Margaux,
My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
Jennifer is really great. I had an issue and she resolved it very quickly. Top notch customer service.
Hi there,
This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.
Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Petey
Ali Reviews - Product Reviews Support Team
very good app for reviews, customer support responds really quickly and is competent to solve the various problems you encountered
Hi Stephane,
My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team