Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Recensioni (14.658)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
10 giugno 2020

Hi there, i have 8 stores using alireviews app. But since few days, they have removed their support chat. If you click on it, it just goes to a FAQ. There is also no email address to contact them. I try to reach them since 9 days, nooo way to have an answer.

Raton Malin
Emirati Arabi Uniti
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 10 giugno 2020

Hi Gabriel,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

Our live chat has always been there in the bottom right, and this is the first time we heard an issue about it. Since this tool is provided by 3rd party, please let me contact them directly to see which could be a behind reason there. May I know if this problem is still happening after you have logged into Ali Reviews app?

Also one of my colleague, Andy, tried to reach you via your email, and he is waiting for your reply.

Last but not least, our support email is always available 24x7 to you at support@fireapps.io.

Regards,
Raymond

3 marzo 2021

Great support team! Highly recommended. Best review app by far of all the other apps that I have tried.

Ben & Den
Filippine
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 3 marzo 2021

Hi there,

This is Ethan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ethan
Ali Reviews - Product Reviews Support Team

8 marzo 2022

Great app for reviews. You can easily add hundreds of reviews from Aliexpress. And If there are any issues, the chat support team helps you out quickly! I would definitely recommend

AspireMerch
Stati Uniti
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 10 marzo 2022

Hi Lorentz,

Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

22 agosto 2022

Ótimo aplicativo que facilita a vida de muitos vendedores na shopify! Além do suporte ser muito rápido e eficiente!

MundotechBR
Brasile
Oltre 2 anni di utilizzo dell’app
Data modifica: 22 maggio 2021

The best app for me ! I have tested different apps for customer reviews but Ali Reviews is simple and performant ! Thanx to the support they are really helpfull ;-)

Wellbag
Francia
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 4 gennaio 2021

Hi there,

Here's Zachary from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Zachary
Ali Reviews - Product Reviews Support Team

13 maggio 2021

The best app review. I use it for all my shop. U can do anything with that. Very good customer service

La Boutique du Caftan
Francia
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 14 maggio 2021

Hi Jonathan,

My name's Evans from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Evans
Ali Reviews - Product Reviews Support Team

30 giugno 2021

Perfect app! The support is quick and very helpful. When you have a problem just send a message in the app to the support and they will help you right away.

MoonLamps.nl
Paesi Bassi
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 1 luglio 2021

Hi Lisanne,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

11 ottobre 2021

The customers' service is A-MA-ZING! They fixed my problem really quickly and are always here to help, thank you SO MUCH!

Happy Legs
Francia
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 12 ottobre 2021

Hi Margaux,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

26 dicembre 2020

Jennifer is really great. I had an issue and she resolved it very quickly. Top notch customer service.

Einstein Deals
Stati Uniti
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 27 dicembre 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

9 aprile 2021

very good app for reviews, customer support responds really quickly and is competent to solve the various problems you encountered

Miralior
Francia
Oltre 2 anni di utilizzo dell’app
FireApps ha risposto 11 aprile 2021

Hi Stephane,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team