Ali Reviews: Kudosi Reviews
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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I'm so satisfied with Ali customer service It is Amazing! the service team It's very proffetional I love this APP
Hi Mo,
Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews - Product Reviews Support Team
This app is absolutely something I was looking for! Very simple to understand and really great support, Johnson managed to fix one small problem within a few minutes and I was happy ;) Go on with your good work
Hi there,
This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Ali Reviews - Product Reviews Support Team
very very good respond and professional helpful , I recommend to everyone , very very happy about that ..I highly recommend it !
Hi Yim,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team
J'aime beaucoup le support client, ils sont très intuitif et répondent très rapidement.
Ça fait plaisir de travailler avec des pro comme ça
Hi there,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
UPDATE! (March 5, 2021) ⬇︎
I just want to make it clear that my goal was not to devalue the app, as I definitely understand the value there. I mostly just felt betrayed because the full pricing structure was not obvious from the pricing page and subscription approval page as the details were only provided in the Support Documentation, which I honestly have no idea who would look there for a pricing structure when looking at trying out such app. I'm sure you can understand how founding out through my invoice made me angry. It wasn't even about the money itself, but simply establishing trust...
⠀
I'm happy to report that the Customer Service from Ali Reviews contacted me in a timely matter to resolve the situation and make it right by us. I'm truly thankful and now that we're on clear terms, I can move forward with confidence. <3
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ORIGINAL REVIEW (March 4, 2021) ⬇︎
BE CAREFUL!! This app will charge you more than advertised. I've even provided screenshots of all the pages where the pricing is displayed and yet, the developers are still arguing about their pricing. I wouldn't recommend this app if you don't want to have to constantly check your invoices for unauthorized charges.
Hi there,
My name's John from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused.
Regarding to your concerns as following:
1. On the previous version, we have two pricing for Essential plan and its pricing plan will depend on your Shopify plan. However, because of some limit rules display from Shopify, we cannot show it details on App-listing, we also say sorry since this thing made you feel confused.
- Shopify/ Advanced Shopify/ Shopify Plus plans: price will be $29.9
- Basic Shopify plan: price will be $19.9
2. From now onward, with the latest version, regardless of your Shopify plan, you will charged with the pricing plan which has been officially listed on Shopify
As you`re having an active chat with my colleague, please let them know if you need further support.
Best Regards
John
i love how they care about them old customer and the help they provide they are very kind and always they come with new staff but at same time they keep care of them old customers
I happy for use this app . amazing support and kindness . they keep perfect hand to help me .
Especially Jonhson
Hi there,
Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Ali Reviews - Product Reviews Support Team
This app is fantastic and so is the support. Developer reached out because we were missing some options and was more than happy to integrate into our custom theme, and was very quick and efficient with providing us what we needed to get it up and running ASAP... Would definitely recommend. 100%
Hi Sandra,
This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Harry
Ali Reviews - Product Reviews Support Team
very helpful app and supportive great for my business on Shopify. Thank you you guys Thank youThank youThank you
Hi Duong,
Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews - Product Reviews Support Team
i had some problem needed to be fixed and Johnson was able to login my site and fixed the problem in timely manner! Great!
Hi there,
This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Ali Reviews - Product Reviews Support Team