Ali Reviews: Kudosi Reviews
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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In base alla valutazione
Lisa provided great customer service. Was very patient and understanding. Did not feel rushed. Everything was set up correctly.
Hi Steve,
This is Linda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.
We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Linda
Ali Reviews - Product Reviews Support Team
It's good enough social proof for now, but definitely has flaws.
First, for certain products the app only imports a couple of reviews, while for others it imports all of the AliEpxress reviews. Next, the large number of unusual names the app auto-generates makes some of the reviews look fake (luckily, you can edit the names within the app). Last, I submitted a test review through my store and left the email field blank. When I went into the app to see what would happen, it had auto-generated a fake email address for my review. I don't know what the point of that is but it's pretty misleading.
Hi Julia,
This is Lynn from FireApps Customer Support team, and I really appreciate your feedback to our app.
For your feedback, would you mind to let us support you more on it please?
1.For certain products, the app only imports a couple of reviews, while for others it imports all of the AliExpress (AE) reviews
> With our latest release 5.0 last week, our app now allows to set random quantity per import, OR fixed quantity per import.
Therefore, if you want the number of reviews the same for all your product, you can set them fixed.
Please be noticed that the number of reviews imported also depends on the available number of reviews from AE too.
2. The large number of unusual names the app auto-generates makes some of the reviews look fake
> Basically, our app just imports the name from AE, and will use a third party tool to generate name in case it is NOT available in AE. Also you can do customize this setting to match countries you like.
Meanwhile, we will check with third-party team to see if they can improve it in the future.
3. I submitted a test review through my store, and left the email field blank. When I went into the app to see what would happen, it had auto-generated a fake email address for my review.
Are you mentioning this email right?
Please note that our app does not auto generate any fake email, and we just get the email you wrote from your store.
I also sent you a separate email to follow up better, thus please help me check, and reply back to me at the earliest. I will be more than happy to assist you.
Should you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.
Regards,
Lynn
it's awesome, convenient, easy to use, and it's perfect than other apps, the services is good i just need to learn more about it
Hi there,
Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocasta
Ali Reviews - Product Reviews Support Team
Très bien et l'assistance est très efficace. Je l'ai installé sur ma boutique mais j'avais un problème et j'ai tout réglé via le chat.
Hi Sophie,
This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Donna
Ali Reviews by OneCommerce
Wilson was very helpful with setting up everything. He assisted me in adding the review stars under the product name, guiding me through the steps on how to import reviews, edit the widgets and lastly recommended the best plan to choose to maximize the potential of my store that'll help increase my conversion rate
Hi Godwin,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
Cool Ad. Using free option, Maybe even will go for $9/month. Exited to test it.
Amazing review app, I use it for multiple stores.
Support is amazing, responds instantly to all requests!
Hi Oliver,
My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews by OneCommerce
very good app, works good for credibility
Great Support, the CS team reviewed my setup and they fixed my issue by themselves. great thanks to Scarlet for the great support
Hi Shoopera,
This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Donna
Ali Reviews by OneCommerce
I used this app and it is helpful for me. When I have a problem this app always solve the problem and this is so nice and kind.
Hi there,
Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews - Product Reviews Support Team