Recensioni (14.328)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
13 agosto 2019

I didn't even get to use this app. I installed it then immediately noticed on the bottom of my site "powered by ali reviews". Wtf? Lucky it was early morning so it's unlikely any customers saw that. I didn't see any option to remove that immediately so I immediately uninstalled the app.

Boisterous Babies
Australia
2 minuti di utilizzo dell’app
FireApps ha risposto 13 agosto 2019

Hi there,

This is Johnson from FireApps Customer Support team. Thank you for your feedback!

Regarding your concern about removing the "Powered by Ali Reviews", I would like to let you know that this feature will be available in our Paid plans.

Since you have uninstalled our app already, please give us another chance to re-install our app, and upgrade to our Pro or Unlimited plan which I am sure to you that you will enjoy a lot of great features.

I hope this helps, and please let me know if there's anything else I can help you with.

​Have a nice day.

Regards,
Johnson

10 ottobre 2019

i was using this app and that was great after a while, they start showing me an error message in the hole product page even if i deleted they still showing me the error message, bad app ever.

HasenioGh
Canada
1 minuto di utilizzo dell’app
FireApps ha risposto 10 ottobre 2019

Dear Customer,

Here's Petey from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.

As per checked, I can see that you installed our app 1 month ago, and uninstalled it just 2 minutes later then. Also there was no communication between you and our support team for further troubleshooting.

Therefore, would you mind sharing us what the error you were facing at that time? It would be great if you can re-install the app, and give us a chance to help you out of that problem.

Meanwhile, I have sent you a separated email to follow up on this case with better response, so please reply back to us ASAP.

Look forward to hearing from you at the soonest.

Best Regards,
​Petey