Ali Reviews: Kudosi Reviews

find another app, this app slows down your website by at least 30% according to all kinds of speedtest out there. They have no solution for this so far! It makes no sense that when you enter the website that the first thing which is loading is their app instead of your home page pictures or product picture. They put their code in the header of your theme file which messes up everything

The support for this app is a joke. Pray you don't get assigned to "Ken." He can't speak better English than a 3 year old child and tries to get you to upgrade plans. The level of incompetence of their support makes this app not worth the investment.

Donot buy this stupid app. The 24/7 help is hit and miss and their new app upgrade is so glitchy. I paused my subscription only for a few weeks and had to customise all teh settings from scratch. This app definitely slows the load speed as well more than others.

One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support.

Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed!

Will never use this app or company again or recommend them to anyone.

I have been a long time customer of this app since beginning. Sad to say these guys are cheats. don't trust them. you subscribe to one plan and there is no guaranty that you will get all the benefits on that plan. then nop... they will just change whenever they want and increase the price and push you to the bottom of the tire. that's what happened to me. I had a higher tire plan with lost of benefits. not with their so-called upgrades. your plans will never be grandfathered. you will lose all your benefits and you will be forced to upgrade or quit. these guys have been doing this since the beginning. so if you are ok wit just losing all your hard work or ready to pay a higher price then stay with them. else go find something else. it's not worth and it does not work half the time. customer support is horrible. if you are ready to wait for 2 to 3 weeks to get a fix then you must be ok else just stay away. I had never thought I will have to leave such a bad review. I trusted them and never knew they don't value their words. because they promised me that all the benefits will stay as long as i am subscribed and they simply took it away. GOODBYE ALI REVIEWS. MAY YOU FIND MORE CUSTOMERS WO ARE READY TO GET CHEATED?

Sorry, I am in no way updating the review. I already uninstalled the app because I found one way better with good pricing and good customer support. and not a rip of.

Also to add and to let all the people know. do not install Ali orders. its a joke at least for now. it does not work properly. does not track inventory. does not follow pricing rules half the time. cannot override products as it doesn't do it properly. in-stock items show as totally out of stock after publishing. out of stock items shows as 100s are in stock. It does not take inputs saved mostly so if you don't publish right away it is lost. It cannot assign to the collection as it does not synchronize with aliexpress. Basically, nothing works properly. I have been asking these guys for a fix with screenshots and all for three weeks now. gave them access to my store and still nothing. they ask the same dam questions every day and send the same replays every day. still asking for the same thing that I provided 3 weeks ago and after that again. First of all, make some reliable and working app then rip off customers. maybe it is a way to provide easy transfer from oberlo offering all free features and low pricing once you are here all changes and you are doomed. Their next target will be ali orders I am sure about that. now I am trying to get back to oberlo and dump all fire apps. but with so many products it's difficult. I think that's what these people want so they can say they have upgraded the app and new pricing screw old customers you will be forced to pay more or quit. Friends, please stay away from there. I am speaking from experience.

DE PLUS EN PLUS DECU DE CETTE APPLICATION QUI ETAIT BIEN, AVANT...
Aujourd'hui le support boycotte, il ne repond plus, ils lisent les messages et ne repondent pas, les avis ne s'affiche plus, il n y a plus aucune communication avec eux !
J'attends demain, et je supprime cette appli s'il ne me repondent pas Francement à fuir

This app has bugs. I changed in the settings to not upload an avatar to my reviews and it doesn't even work properly.. When I delete all of my reviews from the dashboard they still show up on my store. It also doesn't resize well enough on phones. This app is a headache..

if you're thinking of using this app, please don't

support is so bad that they don't even answer any of your messages, i had to report them to shopify so they can leave a message on my behalf

app is always lagging and support isn't even there

this app is a scam!! be careful and DO NOT use this app.
after they offering a cheap plan and I have been imported a review for 1000+ products and then they suddenly rising up a price from $19.90 to $49.90 per month. otherwise they will not let me use. WTF!! I wasted lots of time working on importing a review and then they suddenly force me to pay more. bullshit business.

I used to like this app when I used to have more than 100 products in my stores and I was at their essential plan. Now, I've deleted most of my products and currently have 100 products in my store and downgrade my plan to a starter plan which has a 100 product limit. But still, they keep making me upgrade my plan because they still count my previous import history which doesn't make any sense. I currently have 54 imported reviews in my store and they won't allow me to import more if I don't upgrade.