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nice support and app. they support me fast. I just would like to say that it must have a button to choose if the starts of ratings appears or not on the top of the product page.
Hi there,
Here's Lynn from FireApps Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Ali Reviews - Product Reviews Support Team
Nice assistant, fast, team is great
About the price, I'm brazilian, here 1 dolar is R$6, this service is good but very expensive for us
Hi André,
I'm Jasper from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.
To make your experience better, we will keep on improving our services to meet your expectation. Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jasper
Ali Reviews - Product Reviews Support Team
good ,very fast, but still expensive . hope can change the price soon, so that can continue to use this app to help growing business, thanks for supporting !
Very simple and convenient to use, excellent costumer service. My only complaint would be the occasional errors on the website.
Hi Carl,
I'm William. Thanks for your positive review of Ali Reviews.
As you said that "My only complaint would be the occasional errors on the website." I seem not to catch your point, please explain it more details. I have seen that one of my colleague has sent you follow-up email, please kindly check it for further help.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews - Product Reviews Support Team
Pas mal d'amélioration, efficace, rapide
Je recommande surtout avec leur service client très rapide.
Hi Yann,
Here`s Shanley from Ali Reviews - Product Reviews Customer Support Team, and we are deeply sorry for this inconvenience causing to your store.
Regarding to your concern as my colleague was fixing your case, but he accidentally published your unpublished theme into live theme without your approval. I personally talked directly to him in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.
Also we have seen that you're having an active chat with my colleague, so please feel free to let them know if you need further help.
Looking forward to hearing from you soon
Best Regards
Shanley
Customer service, with Lisa, was great, quick! The plateform is simple and easy to use. Great product.
Hi there,
I'm Edgar from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Ali Reviews app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Edgar
Ali Reviews - Product Reviews Support Team
The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!
Hi there,
This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Leo
Ali Reviews - Product Reviews Support Team
Great app I only wish there was more customization and different styles :) Fast support, they always do some custom code stuff for me :)
Hi there,
This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback for The New Ali Reviews.
We will note your point to improve our app in the better way. Furthermore, with the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews - Product Reviews Support Team
This is an amazing app. It does all that is says and the support is very helpful and timely. The only reason I am giving it a 4 and not a 5 is that it only allows imports from Ali Express. Other then that very happy.
Assistenza molto veloce e disponibile per cercare di risolvere il problema nel piu breve tempo possibile.
Hi Giuseppe,
This is Patrick from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Ali Reviews - Product Reviews Support Team