Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 juli 2022

PERFECT APP! BEST SUPPORT. PAULINE IS AWESOME. She understands what customer want in just sec. Very helpful and nice to talk with

Chillz vape
Zweden
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 15 augustus 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

21 maart 2022

n the meantime, I see you have been with Ali Reviews for a while, Can I ask you for a favor to share with me your thoughts on our service on Shopify? That'll help me a lot at this time

Wookay
Nederland
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 24 maart 2022

Hi Mike,

Here's Phoebe. Thank you so much for your review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

10 juni 2020

Hi there, i have 8 stores using alireviews app. But since few days, they have removed their support chat. If you click on it, it just goes to a FAQ. There is also no email address to contact them. I try to reach them since 9 days, nooo way to have an answer.

Raton Malin
Verenigde Arabische Emiraten
Meer dan 2 jaar gebruiken de app
FireApps heeft geantwoord 10 juni 2020

Hi Gabriel,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

Our live chat has always been there in the bottom right, and this is the first time we heard an issue about it. Since this tool is provided by 3rd party, please let me contact them directly to see which could be a behind reason there. May I know if this problem is still happening after you have logged into Ali Reviews app?

Also one of my colleague, Andy, tried to reach you via your email, and he is waiting for your reply.

Last but not least, our support email is always available 24x7 to you at support@fireapps.io.

Regards,
Raymond

29 augustus 2022

Pauline helped me so much! She answered all of my questions and provided expert advice. I am very grateful for her

Prism and Poppy
Verenigde Staten
Ongeveer een maand gebruiken de app
15 augustus 2022

The support in getting this app up and working properly in my store was so incredibly helpful. I've deleted a lot of apps because I can't get them to work properly but the support from them was outstanding!

The Perfect Gift Outlet
Canada
Ongeveer een maand gebruiken de app
18 september 2020

I'm very happy with the issue I had resolved where my reviews were not showing up after I changed themes. I didn't have to do anything and Andy had fix in less than 12 hours.

EasyWay Island
Verenigde Staten
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 29 september 2020

Hi there,

Here's Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

6 oktober 2022

The assistance is super helpfull and superfast to react ! 5 Stars minimum , you have a problem and it will be fixed in less than a minut

Haenly
Frankrijk
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 10 oktober 2022

Hi Killian,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

4 januari 2023

Great support from jaxber thankyou for directing me and helping me throughout the entire app. He showed me all the tricks

Perfume2Go
Canada
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 9 januari 2023

Hi Cobi,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

5 augustus 2022

Shen has been very helpful in my quest to know how to work the app Thank you Shen..... Keep up the excellent work.

BUYWIISE.COM™
Nieuw-Zeeland
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 15 augustus 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

14 oktober 2022

One of the best reviews apps I have used, and I have tried most of the popular ones. Also a great experience, I received help straight away, and I didn't even ask for it. Big thanks to Eloise for the excellent support and for helping me set everything up and see if it's working as intended. I highly recommend it.

Restorism
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 18 oktober 2022

Hi KASIM,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce