Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 februari 2022

It was so easy to transfer all my reviews over, I had to do it one by one but doing it was really simple. You can change the colour and the icons on your ratings too, so cool!
Had a little problem with the front icon showing 4 sets of stars, so I spoke to Jennifer on the Ali Review chat. I took a while to respond to her and she didn't end the chat like a lot of other help chats do. All I had to do was authorize a couple of permissions and about a minute later she'd sorted it for me. So happy with how my site looks, thank you so much Jennifer!!!

totty.travel
Nieuw-Zeeland
8 maanden gebruiken de app
FireApps heeft geantwoord 21 februari 2022

Hi Jo,

Here's Phoebe from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

15 mei 2022

Bom aplicativo, facilitou bastante acrescentar as avaliações na minha loja auxiliando nas vendas diárias e aumentando o faturamento.

Gênios Store
Brazilië
7 dagen gebruiken de app
FireApps heeft geantwoord 16 mei 2022

Hi there,

This is Bernice. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

4 november 2022

I really liked the immediate action that was taken when requesting for help. I didn't realize I needed assitance until it was brought to my attention and I am thankful for that!

Massive Massages
Verenigde Staten
8 maanden gebruiken de app
FireApps heeft geantwoord 8 november 2022

Hi Gia,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

20 januari 2021

Lisa did great helping me import the reviews to my Shopify store. She sent me a video when I didn't understand where she was trying to direct me. I sent her my collaborator code so that she could verify reviews were populating on my page correctly once I finished importing them.

Lavishly Spoiled Bar LLC
Verenigde Staten
7 dagen gebruiken de app
FireApps heeft geantwoord 20 januari 2021

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

21 maart 2022

Great app with lots of functionality, and the support team works fast to address issues! Would recommend!

Broken Tower Culinary
Canada
8 maanden gebruiken de app
FireApps heeft geantwoord 24 maart 2022

Hi there,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

11 juni 2022

Easy to use, and very good user support, a definite must have for any ecommerce/dropshipping website.

TopPlayToys
Verenigde Staten
8 maanden gebruiken de app
FireApps heeft geantwoord 12 juni 2022

Hi Nathan,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

9 januari 2023

Helpful agent, very willing to assist and answer my questions. It was a good learning experience. Also appreciated the input in regards of my website.

Standard Issue
Canada
8 maanden gebruiken de app
FireApps heeft geantwoord 10 januari 2023

Hi Amer,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

23 september 2021

The best customer support i ever had. very kind and very helpful. even at 1 0'clock in the night haha. it is worth every penny

Ewiish
Nederland
8 maanden gebruiken de app
FireApps heeft geantwoord 24 september 2021

Hi Ali,

I'm Bevis from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Bevis
Ali Reviews - Product Reviews Support Team

10 februari 2022

A very good software, which perfectly solves the problem of user reviews in the store,thank you!!!!!!!

EDUMAN
China
8 maanden gebruiken de app
FireApps heeft geantwoord 11 februari 2022

Hi Lishan,

My name's Fiona from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

21 februari 2023

I recently had the pleasure of interacting with Charlotte, and I must say that her service exceeded my expectations in every way.

From the very beginning, Charlotte was warm and welcoming, making me feel valued as a customer. She took the time to listen to my concerns and patiently guided me through the process of resolving my issue. Her knowledge and expertise were evident, and she was able to quickly find a solution to my problem.

But what really stood out to me was Charlotte's willingness to go above and beyond what was required of her. She not only resolved my issue but also took the time to follow up with me afterward to ensure that everything was still working properly. It was clear that she genuinely cared about my satisfaction and wanted to make sure that I was completely happy with the outcome.

Overall, I cannot speak highly enough of Charlotte's exceptional customer service. She truly went the extra mile to ensure that I had a positive experience and I would not hesitate to recommend her to anyone in need of assistance. Thank you, Charlotte, for your outstanding service!

ESTILLO
Australië
8 maanden gebruiken de app
FireApps heeft geantwoord 22 februari 2023

Hi Paula,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce