Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Recensies (14.658)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 15 juli 2020

Ali Reviews is perfect if you work exclusively with Ali Express which is fine for some. I found over time that to be limiting. The App itself works well, easy to set up. Support is good yet challenging as the it is really not set up for NA time zone support so you have to wait several hours for a response. However, the need for support is limited since it is really easy to set up and use.

The reason for the 3 stars is because again, for my purposes it is limiting additionally many of the reviews I couldn't use as the reviews were not about products but about suppliers. I suggest the system help to filter those so customers don't waste time sifting through those.

Glamandglo
Verenigde Staten
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 11 juni 2020

Hello Gloria,

I'm Kate from FireApps Customer Support Team, and thank you for your feedback

As we discussed via live chat, exporting reviews to CSV file is not supported yet, and I will let our Business Development team know about your request.

Should you need more support, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Kate

16 september 2023

I was trying to set up my reviews for my product and noticed that the star rating wasn't on my product. I went to customer support to try and get some help and Chris has stepped in and helped me. Chris was very fast and efficient

AquaCloud
Verenigde Staten
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 18 september 2023

Hi there,

This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

30 april 2022

Atendimento super profissional, rápido e cordial.
Obtive resposta em todas as dúvidas e solução Obrigada

Loja Fabula Lúdica
Brazilië
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 5 mei 2022

Hi Maria,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

29 augustus 2023

Der Support ist wirklich sehr gut. Kaum Installiert schon ist jemand mit Rat und Tat zur Stelle um einem wirklich sehr umfangreich zu helfen. Leider 4 Sterne, weil man bei dem kostenlosen Plan nur 5 Kundenbewertungen einfügen kann. Klare Empfehlung diese App!! :)

Sensoul
Duitsland
Ongeveer een maand gebruiken de app
31 december 2022

Usando la aplicacion de ali reviews fui muy bien atendido por arian! me ayudo n todo momento con todo lo que necesite, contesto rapido y hiso su trabajo de forma eficaz. Muchas gracias por la excelente atencion!

DropTop
Verenigde Staten
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 3 januari 2023

Hi Ezequiel,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

5 juli 2022

Todo muy bien y muy limpio, igual el plan de 10€ des de mi punto de vista ya tendrías de poder hacerlo casi todo, igual lo único malo es que el plan de 10€ se queda un poco justo. Por eso tengo de usar el plan de casi 20€ que des de mi punto de vista es un poco caro.
Si que es verdad que todas las reviews se ven super limpias en mi página web y muy bonitas.

binkerss
Spanje
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FireApps heeft geantwoord 6 juli 2022

Hi there,

This is Bernice. Thanks for your feedback about our app

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

20 juli 2023

I was adviced and followed by Scarlet. She was extremely patient and helpful! Such an awesome customer support. She deserves a rise! Thanks!

Lifestyle
Italië
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 27 juli 2023

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

8 juli 2020

Ali Reviews is great. The app has everything you need to get reviews from ali express and lets you customize the design. The customer service is also great.

Savannahfitness
Verenigde Staten
Ongeveer een maand gebruiken de app
FireApps heeft geantwoord 2 oktober 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

13 april 2022

Its excellent!! It does exactly what is supposed to do and it is very easy to use definetely recommend it. Also great customer support.

Cloop
Griekenland
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FireApps heeft geantwoord 15 april 2022

Hi Kostas,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

20 april 2021

Very good app, everything is easy to set up and anytime there is a problem the support is very helpful resolving it. Greatly recommend

Braumer
Portugal
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FireApps heeft geantwoord 22 april 2021

Hi Henrique,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team