Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Avaliações (14 576)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
10 de novembro de 2017

This app is extremely helpful in building customer confidence. I especially love being able to import customer reviews with pictures. Really gives my store credibility. I, however, do not like the lengthy time to get replies from support (1 week). Random names are applied to customer reviews, will be helpful if these matched the country's culture. Sometimes review comments are mismatched (so I'll get a review from the US in a different language..) Would be great if reviews could update automatically also.

Mothers Womb
Trindade e Tobago
7 months usando a aplicação
Editado a 11 de abril de 2022

great customer support i was mad but they help you to resolve any problem with so much patience and professionalism i'm happy now everything works perfectly

urbanphonecases
França
7 months usando a aplicação
Questão respondida por FireApps 13 de abril de 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

19 de junho de 2020

App is very easy to use. Makes my store look very professional and allows clients to see product with confidence.

SDK Creations
Estados Unidos
7 months usando a aplicação
Questão respondida por FireApps 5 de outubro de 2020

Hi there,

This is Seri from Ali Reviews - Photo Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Photo Reviews Support Team

9 de agosto de 2021

App bem intuitivo, gostei bastante de usar, temos um detalhe que podemos melhorar. Poderiam acrescentar o modo de responder os comentários dos clientes, no mais, está tudo de acordo !

EsferaDigital
Brasil
9 months usando a aplicação
Questão respondida por FireApps 10 de agosto de 2021

Hi Matheus,

I'm Jasper from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

We have noted your feedback "They could add a way to respond to customer comments on review box", your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jasper
Ali Reviews - Product Reviews Support Team

21 de junho de 2022

It convince customers and also works effectively.The customer service associate really there for their clients

The 99 beautystore
Estados Unidos
7 months usando a aplicação
Questão respondida por FireApps 22 de junho de 2022

Hi Faris,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

1 de fevereiro de 2022

le support client est présent H24, vraiment bravo. ils font un excellent travail et ne coûtent pas cher

Goddo-fm
Reino Unido
7 months usando a aplicação
Questão respondida por FireApps 6 de fevereiro de 2022

Hi Alex,

This is Miranda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

28 de fevereiro de 2021

I like this app. The only problem is that it was difficult getting my head around it at first. Once you know how to use it, it is easy to use

SooCOMFY
Reino Unido
7 months usando a aplicação
Questão respondida por FireApps 1 de março de 2021

Hi there,

I'm Mason from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app. As you said that "The only problem is that it was difficult getting my head around it", please let my colleague who are taking your case know, so they can help you further.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

Best Regards
Mason
Ali Reviews - Product Reviews Support Team

10 de abril de 2022

I tried to import reviews after I followed your guide (Install extension local) but it still doesn't work. Your great technical support solved it right away.

Gemprom
Israel
7 months usando a aplicação
Questão respondida por FireApps 13 de abril de 2022

Hi Yonatan,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

25 de janeiro de 2023

The images in chat were a bit difficult to see but Nancy did a great job explaining what I needed to do and helping me set up the widget.

The black cat's witchcraft and apothecary
Estados Unidos
7 months usando a aplicação
Questão respondida por FireApps 30 de janeiro de 2023

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

26 de dezembro de 2022

I got alot of good help and the support was great and veery good helping. I was able to do work easier and faster. Aldoe i didnt get pictures for my reviews and the name was blured out. A bit suspissios.

My Store
Suécia
8 months usando a aplicação
Questão respondida por FireApps 27 de dezembro de 2022

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

Based on your issue "Aldoe i didnt get pictures for my reviews and the name was blured out", unfortunately I seem not to catch your point, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

Regards,
Kyle
Ali Reviews by OneCommerce