Ali Reviews: Kudosi Reviews
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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Pretty good Ui editing available. Excellent customer service. Only thing the app is missing is the ability to reply to reviews.
Hello Simon,
Here's Kate from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback for Ali Reviews.
We will keep working hard to improve the app's feature for value customer like you. For your information, "Reply to reviews" feature is also planned in our future releases. Please stay tuned for us.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Kate
Ali Reviews - Product Reviews Support Team
I really like the idea of the app. It should have a language translation feature within the app itself instead of depending on aliexpress because it doesn't usually work by itself and I have to translate the reviews myself. Another feature to add; when you import reviews to a product, it should be random number instead of just 50 every time. It would look better. Other than those two things, great app!
En el plan básico (9€) podrían añadir el poder borrar comentarios a la ves. De resto todo bien. Si me va bien la tienda quizás aumente
Hi Johan,
I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for your review about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. However, for your concern as you cannot delete review in bulk for Starter plan, you can try it again by going Manage review => select specific product => select all reviews and delete it.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team
Amazing support team! :)
I'm only having trouble when trying to import over 200 reviews, don't know why that is.
Hi Joe,
This is Bernice from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews.
Regarding to your concern, you please recheck your filter setting because the main reason is that the more filter setting you set, the less review you have. I have seen that my colleague is following your case, please let them know if you need further support.
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Bernice
Ali Reviews - Product Reviews Support Team
Good app, could do with being a bit quicker on loading.. However support are really good and responsive and are working on continuously improving the app, so deffo worth it.
Hi there,
I'm William from Ali Reviews. Thanks for your review of Ali Reviews.
We have noted your point. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
it's awesome, convenient, easy to use, and it's perfect than other apps, the services is good i just need to learn more about it
Hi there,
Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocasta
Ali Reviews - Product Reviews Support Team
very good app, works good for credibility
I have tried other apps but they didn't do what I wanted to do for my Shopify store. Then I tried this app and it was almost perfect out of the box. However, I had a couple of issues with the layout of the reviews but Andy on their customer service chat box helped solve my problems.
Great service, thank you lots Andy.
Hi there,
I'm Henry from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Henry
Ali Reviews - Product Reviews Support Team
Great support, nice app for all store. I used this for 3 store and it work great, Thank you for help us
Hi there,
I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.
Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team
I had some difficulty navigating the website and customer service rep was sure to help me through this.
Hi Nadel,
Here's Phoebe. Thank you so much for your review of Ali Reviews.
we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Phoebe
Ali Reviews - Product Reviews Support Team