Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Avaliações (14 753)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
16 de junho de 2020

scam , when you install it you see you have all the best feturein the 9.99$ plan after you pay the most importent feture are not including any more

UzoShop
Canadá
12 meses usando a aplicação
Questão respondida por FireApps 17 de junho de 2020

Hello Dor,

I'm Kate from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to you.

Firstly, I have checked your conversation with our ...

3 de junho de 2020

They removed the free plan after I installed the app and imported the reviews. There are better apps for product reviews like Ryviu.

OISRO
Estados Unidos
11 meses usando a aplicação
Questão respondida por FireApps 3 de junho de 2020

Hi Fadhl,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

First of all, as I did check, you were still ...

2 de agosto de 2023

Users beware. They will hold your reviews ransom when it is time to uninstall the app and only give you not even 1% of the reviews you imported into the app. The app wills slow your site speed down which means low conversions because they do not resize your review images. Never again.

Wig Store
Canadá
12 meses usando a aplicação
Questão respondida por FireApps 4 de agosto de 2023

Hi there,

I'm Carrick from Ali Reviews and we're deeply sorry for any inconvenience causing to your experience

Regarding to your issues as following:

1. For your export ...

16 de setembro de 2018

if you're thinking of using this app, please don't

support is so bad that they don't even answer any of your messages, i had to report them to shopify so they can leave a message on my behalf

app is always lagging and support isn't even there

Diyket
Estados Unidos
11 meses usando a aplicação
15 de dezembro de 2023

Donot buy this stupid app. The 24/7 help is hit and miss and their new app upgrade is so glitchy. I paused my subscription only for a few weeks and had to customise all teh settings from scratch. This app definitely slows the load speed as well more than others.

Cuddly Stamps
Reino Unido
11 meses usando a aplicação
Questão respondida por FireApps 18 de dezembro de 2023

Hi Shahid,

I'm Tommy from Ali Reviews and we personally apologize for this unexpected experience with our app

- Pause the app will not affect your current app setting, its ...

27 de outubro de 2020

these guys are SCAMMERS, this is 3rd time I get scammed by their tricks, I don't even know why Shopify allows this, I was forced to pay twice as much as I should have for things that I didn't even wanted, they will tell you if you get this plan you will be able to import reviews from CSV, but after working on it for hours and then I try to import it says (max 20), MAX 20? I could do that on my ...

HiCuteSkin
Arábia Saudita
10 meses usando a aplicação
Questão respondida por FireApps 27 de outubro de 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team and we are truly sorry for this inconvenience caused.

Regarding to your concern, I would ...

Editado a 5 de junho de 2020

I have been a long time customer of this app since beginning. Sad to say these guys are cheats. don't trust them. you subscribe to one plan and there is no guaranty that you will get all the benefits on that plan. then nop... they will just change whenever they want and increase the price and push you to the bottom of the tire. that's what happened to me. I had a higher tire plan with lost of ...

Blindly Shop
Canadá
9 meses usando a aplicação
Questão respondida por FireApps 5 de junho de 2020

Hi Johnson,

Here`s Raymond from FireApps Customer Support Team, and we are truly sorry for this inconvenience caused.

Related to your concern, yes, we did a change in our ...

3 de março de 2018

This app has bugs. I changed in the settings to not upload an avatar to my reviews and it doesn't even work properly.. When I delete all of my reviews from the dashboard they still show up on my store. It also doesn't resize well enough on phones. This app is a headache..

Petrhomb
Lituânia
8 meses usando a aplicação
Editado a 18 de janeiro de 2024

One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used ...

XBODY UK
Reino Unido
9 meses usando a aplicação
Questão respondida por FireApps 16 de janeiro de 2024

Hi Ellen,

I'm Alex from Ali Reviews and we personally apologize for this unexpected experience with our app

- For the issue that there's no button to export the review, so I ...

11 de março de 2020

I used to like this app when I used to have more than 100 products in my stores and I was at their essential plan. Now, I've deleted most of my products and currently have 100 products in my store and downgrade my plan to a starter plan which has a 100 product limit. But still, they keep making me upgrade my plan because they still count my previous import history which doesn't make any sense. I ...

Advanzdeals
Estados Unidos
8 meses usando a aplicação
Questão respondida por FireApps 12 de março de 2020

Dear Rey,

Here's Anna from FireApps Customer Support team, and I deeply apologize for the inconvenience may caused to you.

First of all, along with our update in version 5.0 ...