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great! And the service is great. As avaliações funcionam perfeitamente e dá para moddificar bastante coisa. Gostei e o atendimento deles é rápido e bom.
Hi Nihonjin.
Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.
In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews - Product Reviews Support Team
I installed this app to be able to have reviews for my products to help build trust it's easy to use
best customer service I've ever experienced, but do constantly need to message them everytime I add the app to my turbo theme
good app, i like it ood app, i like it ood app, i like it ood app, i like it ood app, i like it ood app, i like it
Andy provided excellent assistance fixing an issue we were having. Reliable and quick to troubleshoot.
Hi there,
My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Ali Reviews - Product Reviews Support Team
This is an amazing app. It does all that is says and the support is very helpful and timely. The only reason I am giving it a 4 and not a 5 is that it only allows imports from Ali Express. Other then that very happy.
Great app! I really love and the support is fantastic. They make what you need and help you a lot. I recommend
Hi Oriol,
Here's Tracy from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Tracy
Ali Reviews - Product Reviews Support Team
I'm giving it a 4 for now as I've only just installed and started using the app but had great service from Lisa who was in contact from the moment I installed the app. She was proactive and gave me updates on what wasn't working, and if I'd like her assistance in getting it sorted. Which I did opt for, and the turnaround time of everything was quick and super helpful. Thank you Lisa for all your help!!
Hi Nzeka,
I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Christabel
Ali Reviews - Product Reviews Support Team
Great support, great app! I have no complaints. There are some features that aren't available, like review request personalized customization but maybe that will be possible in the future.
Hi Ijeoma,
My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.
As you recommend the new feature, we have noted this point for Dev team, they will consider to check and add it for future update.
Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
The app itself has really great features but the speed of changes in the app is overwhelming: the administrator changed the setting overnight (literally) and now the starter 10 EUR plan has become completely useless! You cannot do anything anymore unless you have a 20 EUR plan... The customer service is however outstanding (therefore 4 star instead of 1), Raymond and Lisa have been very helpful to solve my issue with importing bulk reviews from Oberlo and although it took some time, Raymond was extremely polite and was there until the problem was resolved. Very happy with such pleasant service from an app provider! Thank you
Hi Yana,
I'm Patrick from Ali Reviews - Product Reviews Customer Support Team. Please accept my deepest apologies for this inconvenience caused.
First of all, through your case because of the limit of your plan as Starter you cannot edit review, in case you want to do it, please upgrade to higher plan as Essential. With Essential plan, you not only edit your review but also get more useful functions such as Advanced Customization, Personalized Review Displays, especially Dynamic Review of Abandonned Cart which is the most unique function in the market — Reduce Cart Abandonment Rate by showing reviews from products added to shopping cart.
Secondly you are meeting trouble with imported review from Oberlo, my colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Best Regards
Patrick
Ali Reviews - Product Reviews Support Team