レビュー (822)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2024年10月25日

Firstly, the trial period does not offer sufficient time for users with busy schedules to fully explore the platform’s features. Coupled with the fact that the platform does not offer enough functionality to justify even the minimal $2 trial fee, this can create a negative impression. For some users, this structure may lead to concerns about transparency and, unfortunately, cause the service to appear less trustworthy.

Moreover, the payment system presents a significant issue. It is problematic that users are unable to remove a payment method without replacing it with another. This setup, combined with the difficulty in deleting accounts, creates a feeling of being locked into the service, and may result in unintended charges. This complexity can further add to customer frustration and erode confidence in the platform.

I hope this feedback is helpful in improving the platform and the customer experience moving forward. Thank you for your attention to this matter.

Zyxspire
アメリカ合衆国
アプリの使用期間:22日
The Dropshipping Partnerが返信しました 2024年10月21日

We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at support@felex.co so we can get this sorted?