Tuecus Aliexpress Dropshipping

And Again
The worsed app I ever work with + extra 20$/month for such a bad app.
DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day.
Hi Aliexpress Dropshipping Team,
On Monday I have been told that my inventory will be updated within 24H, and 2 days later nothing happen still the same problem ( 0 inventory update, lots o customers losing)
Bad Bad Bad!!!

This is my 2nd review after using the app for a month and while I gave them 5 stars previously based on my initial experience with a support person, I'm going to provide an honest and in-depth feedback about the app this time. The app has great potentials but there are some core functionalities that simply DO NOT WORK as it's supposed to! Either the function does nothing but claims to be working, ie. pops up a "successful" dialogue box but nothing actually happens, or it's completely out of sync with Shopify thus make managing your products list impossible. Even something as simple as SORTING doesn't work. They do have a 24/7 chat support team who are polite and are willing to give you instructions, but tends to over promise and under deliver on solutions that depends on their tech team who cannot seem to resolve a handful of fundamental issues over the past 4 weeks! Worse, some functions that were working before, will suddenly stop working and their tech team will claim that it's never been the case in the first place. After reading quite a few reviews here that gave the app 5 stars (same as I), it becomes apparent that the rating isn't about the app itself, but was simply a feedback on the initial support experience, which was also requested of me after my first interaction with them. As I mentioned, the support team is helpful and polite, but if the app doesn't work, it's kinda pointless and misleading to give the app a high rating, luring potential new users to pay for this app as opposed to other alternatives on the market. I've been in touch with their support everyday for the past 4 weeks, including weekends, and was promised at least twice a week that the issues and bugs I've raised will be fixed and that I will receive email updates once tested, but that has never happened. I was also informed two weeks ago that these issues have been escalated within their management team and will be red flagged as high priority, but again, the promise of fixing everything by Thursday 11th Oct was broken, which lead me to writing this review. Now I've once again been promised that ONE of the main issues, the CORE FUNCTIONALITY of being able to UPDATE existing product details (titles, descriptions, variations etc.), will be fixed by next Monday (cuz their tech team doesn't work on weekends). As a paying customer, the fact that they've started charging me for an app that's NOT WORKING, is somewhat inexcusable, but I'm willing to give them the benefit of the doubt and wait till next week to see. If at least that problem is resolved, I will revise my review and up my rating to show that at least some work is being done. But until all the problems and bugs have been fixed, I will refrain from giving this app a 5 star rating.

I just used this app for the first time and so far the customer service, Sai Raghav, was totally on point and was very easy to understand his instruction. Thank you for the great customer service

Freakin fraud app. Cancelled my subscriptions months ago, but they keep withdrawing my money from my credit cards, despite informing them many times.

I am very satisfied with Sai Raghav prompt and very informative answers. He was also so patient and helped me so much with my problem.
Regards
Bojko Bjelakovic

Rabbani was very clear and helpful and solved my question immediately. I have no fear of making a mistake with the guidance of their excellent support. Well done!!

I got help from Rajendra. I had very quick replay.My issue was about shipping to UK from Appfreaker.I don`t know how we`ll go in future,but for now I`m happy.Thanks,Rajendra

Easy to set up and load product in my store. A great variety of product items available. Support from Razi was helpful in walking me through ordering my first item sold.

Great and easy to use. I did run into some trouble but Rabbani was able to sort it out very quickly!

excellent customer service. very experienced operators. answered all my questions promptly and accurately