Avaliação geral
4,4
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
6 de março de 2018

So far, every question answered quickly and dealt with correctly. Today Sai Raghav help me and very responsive and resolved the issue.

So Simple Clothing
Reino Unido
7 months usando a aplicação
16 de agosto de 2018

sai raghav was really helpful and explained his answers clearly and even sent photos to help me understand better. great support like this means i can get the most out of shopify for my business.

Capella Kids
Austrália
7 months usando a aplicação
23 de outubro de 2018

I was having trouble with placing orders and tracking. Rajendra, helped me all morning and went above and beyond to make sure everything turned out correctly. Even setting up my aftership account. Thank you and great job!

Kings of Fashions
Estados Unidos
7 months usando a aplicação
5 de fevereiro de 2018

The customer service was second to none. They were always available when I needed them and answered my questions completely and clearly. Sai Raghav was particularly helpful on more than one occasion.

Bocapop
Estados Unidos
7 months usando a aplicação
9 de janeiro de 2018

I placed a test order at my site that was stuck in Pending for over a week. I contacted AppFreak who gave me url's with extremely bad UTube help videos (out of focus and bury) with mouse pointer that was all over the place not sure exactly what it was doing. Finally I chatted with an Ali support rep named Basha who was nothing short of awesome!! Basha took the time to walk me through the order fulfillment process and got me up and running. Basha is an awesome rep!!

Dealmax Net
Canadá
7 months usando a aplicação
5 de agosto de 2019

Best customer support ever.! He (Razi) was really helpful on guiding me throughout all my unknowns.

Anise Belle Boutique
Estados Unidos
7 months usando a aplicação
23 de junho de 2018

I contacted the live support and I spoke to Razi. Razi was very informative, I was having trouble fulfilling an order and Razi helped me out! Thank you for your support, You did a great job!

Travel Gorgeous
Estados Unidos
6 months usando a aplicação
26 de janeiro de 2018

Was quite sceptical at first, especially that it is not free, but this app is a huge time saver! Imports any items from Alie straight to your store, including all pictures (even the ones in the description) and specifics. Love it! x

Its A Bags World
Reino Unido
6 months usando a aplicação
7 de março de 2018

AlieExpress rocks.

Their customer support is amazing and their products are par none.

Shout out to Sai Raghav in customer support in particular. He helped me with an issue I was having and totally knocked it out of the park.

Men Wear Watches
Estados Unidos
6 months usando a aplicação
21 de junho de 2020

Though i have not started using their app. I talked to Sai Raghav and he was very helpful, answering all my questions in everyway he could. they are always online to answer questions and thats one thing i really admire about them.

ShowGlace
Estados Unidos
6 months usando a aplicação