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Very bad customer support , they never respond to my emails and the products are synchronizing properly
Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product....
Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products.
Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people .
I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month).
I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back.
I would never recommend this App and would like shopify to have a look on this matter
not working well after 2months of work to put my products, and as orders are starting I can not make purchases on AliExpress tells me empty cart and support not answer my questions free apps better than that
I am really unhappy with the service. Most sellers take around 7 to 10 days to even ship the order. My customers got really agitated. The sellers are even dropshipping products on aliexpress. Thats so pathetic. Use oberlo instead . wasted my money on aliexpress app.
THE APP IS NOT WORKING AT ALL ! WITH NO NOTICE THIS IS THE WORST APP EVER !!! I HAD SO MANY ORDERS TO SEND AND THERE IS NO CONTACT INFO
Do not use this App. This app is a web based piece of crap with bad user interface. There will be other app which also does the same thing but this app uses a SLOW API and really bad INTERFACE. Again, A REALLY BAD INTERFACE. It's like a Grade 6 student made the website
I never really used the app because I don't source from Aliexpress. I have been going back and forth with them and Shopify billing about being charged $5 for well over a week now. They claim I installed the app back on Mar 8 and uninstalled it on Apr 6th. Then, again in May for one day (which was really a few hours because I was boiling the midnight oil) while working on my site. To my surprise, I was billed $5 on my Jun for the app! Contacted them and Shopify billing, but there response was that a I had the app for almost 30 days (which I don't believe because Shopify automatically bills in monthly increments) and installing it this one day made a charge. I don't care about $5, but it's the principal that they choose to go back and forth when there is clearly a billing issue! Oh well, guess this review will let others know... clearly a 7 day trial IS NOT free! One star based on the fact that I'm arguing about $5. Don't care if the app works or not; I don't source w/ Aliexpress.
Not bad to import products but still far to be actually 'Shopify integrated'.
Still lacks a real two-way feedback that allows you to decide if you'd like to automatize and also products get lost and disconnected when you change names.
Not the best dropshipping integration app
Don't waste your time. Just get Oberlo. Buggy, difficult to place orders and takes forever to load.
This app gives a lot of errors!! Save yourself time and try a other app. When you delete old products in the app it deletes new products on your website. Appfreaker can not find the problem they tell.