Recensioni (1.905)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 3 gennaio 2024

Compared to other apps, some significant functionalities are missing. While the support agent has been great, my original account manager, Kathy, who did well, has left the company. I now have a new manager, but I'm not completely satisfied with the transition. There's considerable room for improvement within the team. I plan to revisit my review once these improvements have been made.

Très Elite
Canada
Circa un anno di utilizzo dell’app
Dropshipman ha risposto 22 novembre 2023

Hello Très Elite,

Thank you for taking the time to share your experience! We appreciate your feedback and we're continuously working on enhancing our product to meet the needs of our users. Your insights are valuable to us as we strive to provide the best experience possible. Thank you again for your support!

Best regards,
Dropshipman Support Team

Data modifica: 29 marzo 2022

Update: I have been with this app for over 6 months now and I my say I am extremely disappointed. Processing and shipping orders is taking 21-30 days to deliver which is a false statement of them claiming 16 days. Even though customer service is nice, then are not reliable and cannot answer basic questions. I have had to refund 5 orders because they took too long to process orders. This beyond frustrating. During the holidays it's even worse, the warehouse abruptly stops working despite processing orders before their deadline. The only reason why they are still better than Oblero is the customer service. Even though they are not helpful at least you don't have to wait 3 weeks to get intouch with someone.

Lybra Intimates
Stati Uniti
Oltre un anno di utilizzo dell’app
Dropshipman ha risposto 27 dicembre 2021

Hi Lybra,👋😄

We are so happy to hear you are enjoying the app! Thank you so much for taking the time to write us a review. We really appreciate it. I wish you all the best and don't hesitate to reach out if you need help! 🙆‍♀️

Best regards,
Dropshipman Support Team

Data modifica: 12 maggio 2023

POOR PICTURE QUALITY, FEW PICTURES TO SELL PRODUCTS HAVE NO VIDEO OR MEDIA. SOMETIMES YOUR PRODUCT PICTURES COME IN CHINESE AND ADVERT FROM ORIGINAL PRODUCT MANUFACTURER.
I WILL DELETE IF NOTHING IS DONE.
HOW DO YOU SELL A PRODUCT ONLINE WITHOUT MEDIA

COVIN FINGAS
Nigeria
Circa 2 mesi di utilizzo dell’app
Dropshipman ha risposto 15 maggio 2023

Hi COVIN FINGAS,

Sorry for the inconvenience. There are indeed areas that need improvement regarding the issue you mentioned. Currently, Dropshipman's products do not have videos, but we will consider adding them in the future. As for images and media, there may be differences among different products, but overall, all products are processed and released on the platform by our selection team, so the quality of images and media is guaranteed. Therefore, we would like to know which product you are referring to. If you can, please contact our online customer service or send an email to support@dropshipman.com to let us know your problem. We look forward to hearing from you and will be very grateful!

Best regards,
Dropshipman Support Team