Dropshipman: Easy Dropshipping , 1.862 recensies
Verfijnen
-
Op beoordeling
So far, my experience with Dropshipman has been pretty positive. At first, the fulfillment process was extremely confusing and I had to reach out to customer service nearly every day to figure it out, but once I got the hang of things, everything was great. I would advise DSM to improve their tutorial videos to help newer users, as I think what's available right now isn't very cohesive or detailed enough for people to successfully navigate the app on their own. As for product quality, I haven't received any negative complaints from customers thus far which is a good sign that the sourcing on this app is good. Honestly, the only reason why i give 4 stars and not 5 is that there was miscommunication between a customer service agent and I earlier on in my use of the app regarding how to fulfill orders. Basically, an agent misunderstood my question on how to fulfill an order through DSM and they instructed me to place an order through aliexpress instead. That ended up leading me to deal with a horrible aliexpress seller who wouldn't refund me, a dispute, chargeback, and a month delay in delivery for my customer. Besides that one experience however, every order i've actually placed through DSM has been smooth, so although I wish that experience never occurred, what's in the past is in the past. I would just advise new users to not follow instructions blindly like I did. Lastly, DSM's customer service is amazing. The agents have been very patient and kind helping me figure out any situation i've found myself in which I greatly appreciate and special thanks to Angel, Glydel, and Elly who have been very helpful in these past few weeks! Overall, I would recommend this app and look forward to fulfilling more orders through DSM :)
Hello, Academia Apothecary!
Thank you for taking the time to provide us with your feedback! We appreciate your comments on the user experience and shortcomings of Dropshipman. Regarding your mention of the confusing order fulfillment process, especially for new users, we have made adjustments and released a new version. Currently, the order fulfillment process of Dropshipman is very smooth. At the same time, we have also added new user guidance to help new users quickly get started. Finally, we no longer support order fulfillment on AliExpress. Dropshipman will take care of all order fulfillment to ensure stability and smoothness.
In summary, thank you very much for your feedback, which helps us continuously improve. We are also honored that you are satisfied with our service. If you have any other questions during your future use, please feel free to communicate and provide feedback to us at any time!
Best Regards,
Dropshipman Support Team.
Overall, the selection is impressive. I'm still new to all this and its a lot to take in at once but DSM has lil bots I guess is what you call them to walk you thru most problems lol for a true beginner with solid interest I'd recommend it to the next man.
I used this ap to help me choose products for my store. It is fairly easy to use. I wish it had the American sizing on items to make it easier for my customers. It loads items very slowly, but completely.
Great quality customer Service from the support center.
.
Hello, EuroTrends!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Best Regards,
Dropshipman Support Team
Hello, VelozaIN!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Best Regards,
Dropshipman Support Team
Quite simple to navigate through,only a few easily solved problems.customer service is quite helpful
Hello thatblendiebottle,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. I look forward to hearing from you soon. 🧡
Best Regards,
Angel
This app is great!! easy to use and learn especially as a beginner. I would definitely recommend to people who are starting their dropshipping journey.
Hello, ShopWithMeril!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Best Regards,
Dropshipman Support Team
As always, they are knowledgeable, know what the user needs and assist them in that to solve the concerns.
Hi LiveHappiness,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. I look forward to hearing from you soon. 🧡
Best Regards,
Angel
Me gusta mucho la posibilidad de poder tener al alcance tantos productos diferentes. hay algunos problemas y uno de ellos para mi es algunos precios de envíos de productos que son muy superiores al propio producto y se hace muy difícil conseguir una ganancia sobre ellos, por lo demás algunas cositas pero lo bueno de la aplicación sobresale, la atención de los agentes a los mensajes igualmente excelente
Hola todoparati-tbo,
¡Gracias por tomarse el tiempo para escribir sus comentarios! Agradecemos mucho la iniciativa de completar nuestra encuesta. Es un honor para nosotros brindarle un excelente servicio, y es evidente que no cumplimos con sus expectativas. Su respuesta demuestra que tenemos espacio para crecer y que podemos hacerlo mejor. Si pudiera decirnos qué podemos hacer de manera efectiva y mejorar su experiencia, sería fantástico. Estamos emocionados de escuchar lo que tiene para compartir. Espero con interés escuchar de usted pronto. 🧡
Saludos,
Ángel
All is great, with the exception of 3-5 days once processing begins and 10-16 days shipping time. Outside of all of the mentioned above, everything else was great, plus the response time.
Hello, RAW One Studios!
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!
Best Regards,
Dropshipman Support Team